Current jobs related to Guest Service Manager - Birmingham, Birmingham - IBIS STYLES

  • Guest Services Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Staycity Group Full time

    About Staycity GroupWe're a thriving and rapidly expanding aparthotel operator, making waves across the heart of Europe. With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with 32 exceptional properties across iconic European cities.Our CultureWe're a diverse and inclusive team that encourages you...

  • Guest Services Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Staycity Group Full time

    About Staycity GroupWe're a thriving and rapidly expanding aparthotel operator, making waves across the heart of Europe. With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with 32 exceptional properties across iconic European cities.Our CultureWe're a diverse and inclusive team that encourages you...

  • Hotel Guest Services Manager

    41 minutes ago

    Birmingham, Birmingham, United Kingdom Staycity Group Full time

    Guest Services ManagerWe're on an exciting journey, with 32 exceptional properties across iconic European cities. We're looking for a skilled Guest Services Manager to join our team.About the RoleAs a Guest Services Manager, you'll be responsible for ensuring our guests have an exceptional experience. You'll welcome guests, resolve issues, and provide...

  • Hotel Guest Services Manager

    1 day ago

    Birmingham, Birmingham, United Kingdom Staycity Group Full time

    Guest Services ManagerWe're on an exciting journey at Staycity Group, with 32 exceptional properties across iconic European cities. As a Guest Services Manager, you'll play a vital role in delivering world-class customer care to our guests.Key Responsibilities:Welcome guests to the hotel in a friendly manner, adhering to our Standard of Procedure.Monitor and...

  • Hotel Guest Services Manager

    1 day ago

    Birmingham, Birmingham, United Kingdom Staycity Group Full time

    Guest Services ManagerWe're on an exciting journey at Staycity Group, with 32 exceptional properties across iconic European cities. As a Guest Services Manager, you'll play a vital role in delivering world-class customer care to our guests.Key Responsibilities:Welcome guests to the hotel in a friendly manner, adhering to our Standard of Procedure.Monitor and...

  • Guest Services Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom AccorHotel Full time

    Position OverviewThe Guest Services Coordinator plays a vital role in ensuring a seamless experience for our guests at AccorHotel. This position involves delivering exceptional service and maintaining operational efficiency throughout the guest's stay.Key ResponsibilitiesCustomer Service Excellence: Deliver outstanding service by promptly addressing guest...

  • Guest Services Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom AccorHotel Full time

    Position OverviewAs a Guest Services Coordinator, you will play a pivotal role in ensuring a memorable experience for our guests at AccorHotel. Your primary responsibility will be to deliver exceptional service while managing various guest interactions and administrative tasks.Key ResponsibilitiesDeliver outstanding service to guests by addressing their...

  • Guest Service Representative

    5 days ago

    Birmingham, Birmingham, United Kingdom Aimbridge Hospitality Full time

    About Aimbridge HospitalityAimbridge Hospitality EMEA is a leading hospitality company that operates over 1,600 hotels and resorts worldwide. We partner with top brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels, to deliver exceptional guest experiences.Job SummaryWe are seeking a highly motivated Guest Service Assistant to join our...

  • Guest Service Representative

    5 days ago

    Birmingham, Birmingham, United Kingdom Aimbridge Hospitality Full time

    About Aimbridge HospitalityAimbridge Hospitality EMEA is a leading hospitality company that operates over 1,600 hotels and resorts worldwide. We partner with top brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels, to deliver exceptional guest experiences.Job SummaryWe are seeking a highly motivated Guest Service Assistant to join our...

  • Guest Services Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom F1 Arcade HO Full time

    ABOUT F1 ARCADEAt F1 Arcade, we have transformed the conventional arcade experience by introducing the first-ever Formula 1 entertainment and hospitality venue, designed for both enthusiasts and newcomers. Our locations offer an immersive, cutting-edge F1 racing simulation experience, tailored for a broad audience, complemented by top-tier hospitality and...

  • Guest Services Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom F1 Arcade HO Full time

    THE BRANDAt F1 Arcade, we have transformed the conventional arcade experience by introducing the first-ever Formula 1 entertainment and hospitality venue, designed for both enthusiasts and newcomers. Our locations offer an immersive, cutting-edge F1 racing simulation experience, tailored for a diverse audience, combined with top-tier hospitality and...

  • Guest Services Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom F1 Arcade HO Full time

    THE BRANDAt F1 Arcade, we have transformed the conventional arcade experience by introducing the first-ever Formula 1 entertainment and hospitality venue, designed for both enthusiasts and newcomers. Our locations offer an immersive, cutting-edge F1 racing simulation experience, tailored for a diverse audience, complemented by top-tier hospitality and...

  • Guest Services Associate

    5 days ago

    Birmingham, Birmingham, United Kingdom The Belfry Full time

    About The Belfry Hotel & ResortThe Belfry Hotel & Resort is a premier destination for luxury and relaxation, boasting 300+ luxurious bedrooms and suites, multiple restaurants and bars, event spaces, a leisure club, and spa. Our three golf courses, including The Brabazon, are renowned for their world-class quality.Role OverviewWe are seeking a skilled Guest...

  • Guest Services Associate

    5 days ago

    Birmingham, Birmingham, United Kingdom The Belfry Full time

    About The Belfry Hotel & ResortThe Belfry Hotel & Resort is a premier destination for luxury and relaxation, boasting 300+ luxurious bedrooms and suites, multiple restaurants and bars, event spaces, a leisure club, and spa. Our three golf courses, including The Brabazon, are renowned for their world-class quality.Role OverviewWe are seeking a skilled Guest...

  • Guest Services Supervisor

    1 month ago

    Birmingham, Birmingham, United Kingdom Archie's Full time

    Guest Services Supervisor – [Birmingham] – £12.00 per hourJoin Archie's and become an essential part of our Guest Services Leadership team!Archie's is renowned for its vibrant atmosphere and unique culinary offerings, creating a distinctive space for dining and socializing. Our mission is to provide an exceptional menu while delivering top-notch service...

  • Guest Services Supervisor

    1 month ago

    Birmingham, Birmingham, United Kingdom Archie's Full time

    Guest Services Supervisor – [Birmingham] – £12.00 per hourJoin Archie's and become an integral part of our Guest Services Leadership team!Archie's is renowned for its vibrant atmosphere and unique culinary offerings, making it a sought-after destination for dining and socializing. Our mission is to provide an extraordinary menu while delivering...

  • Guest Service Ambassador

    3 hours ago

    Birmingham, Birmingham, United Kingdom Aimbridge Hospitality Full time

    {"title": "Guest Service Assistant", "description": "About UsAimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferCompetitive starting salary above national minimum wageHotel...

  • Guest Service Ambassador

    1 hour ago

    Birmingham, Birmingham, United Kingdom Aimbridge Hospitality Full time

    {"title": "Guest Service Assistant", "description": "About UsAimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferCompetitive starting salary above national minimum wageHotel...

  • Guest Service Ambassador

    5 days ago

    Birmingham, Birmingham, United Kingdom Aimbridge Hospitality Full time

    {"title": "Guest Service Assistant", "description": "About UsAimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriott, and IHG as well as small independent hotels and everything in between.What We OfferHotel discounts...

  • Guest Service Ambassador

    4 days ago

    Birmingham, Birmingham, United Kingdom Aimbridge Hospitality Full time

    {"title": "Guest Service Assistant", "description": "About UsAimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriott, and IHG as well as small independent hotels and everything in between.What We OfferHotel discounts...

Guest Service Manager

3 months ago

Birmingham, Birmingham, United Kingdom IBIS STYLES Full time
Job Description

The busy ibis Styles Birmingham NEC and Airport is on the hunt for an F&B supervisor (officially known as a Guest Service Manager) to look after our guests and lead and support the F&B team on shift. Working full-time, 40 hours a week, you'll be a visible presence in the lounge; serving and welcoming guests, taking orders, supporting the team and looking for opportunities to drive revenue. In return, we're offering a competitive salary and benefits which include hotel discounts, a day off for your birthday and more.

The ideal candidate will have around two year's experience working front-of-house in a hotel or high-street restaurant in a supervisory role. You'll have a friendly demeanour, be efficient and reliable and know how to inspire your colleagues by setting a great example. In addition to directing and managing the F&B team, you'll do Duty Management, stock ordering and rota planning. We're a multiskilled team so you'll also support the Reception team and other Operational areas.

Our hotel has over 160 bedrooms and welcomes international guests, business travellers, families, conference delegates and people heading off on holiday so it can be a bustling and vibrant hotel. As Guest Service Manager, you'll be key to ensuring that they enjoy a great dining experience during their visit and will want to come back again soon As you'll be serving alcohol, we do require applicants to be 18 years of age or older.

If this sounds like a role that's right up your street, we'd love to hear from you.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.