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Call Centre Agent

3 months ago

Sunderland, Sunderland, United Kingdom P-22 LTD Full time

Immediate Start Role
Are you a confident communicator?

Are you driven by targets and motivated by success?

Do you have 1 Years Energy Experience?

Do you have 2 years call centre Experience ?

If YES then this is the role for you...

As a company dedicated to providing exceptional product & service solutions to both our clients & customers. With a commitment to excellence and innovation, we strive to exceed customer expectations and set industry benchmarks.

Benefits of working with us:

  • Base salary plus an attendance incentive
  • Rewarding commission structure.
  • Ongoing training and professional development opportunities to equip you with the skills needed for success.
  • Supportive and inclusive work environment with a focus on teamwork.
  • Opportunities for career advancement.
  • Early finish incentives on a daily/weekly basis

Key Responsibilities:

  • Collaborate with team members and management to optimize performance and achieve collective goals.
  • Utilize sales techniques to close deals and achieve sales targets.
  • Build rapport with customers and identify their needs through effective questioning techniques.
  • Meet or exceed daily/weekly targets and KPIs

Role Requirements:

  • Previous experience in outbound telesales is essential.
  • Knowledge of the energy industry
  • Excellent communication and interpersonal skills.
  • Proven track record of meeting or exceeding sales targets.
  • Ability to work independently and as part of a team.
  • Strong negotiation and closing skills.

Role Overview:


As a Call Centre Agent, you will play a crucial role in driving sales and building relationships with our target audience.

You will be responsible for making outbound calls to potential customers, presenting our products/services, and advising them to take action.


  • Monday
  • Friday 10 6pm

- £ £12.94ph
  • Attendance incentives
  • Bonuses up to £30 OTE
  • This is an office based role in Sunderland city centre ( just by st Peters metro station) this is NOT a remote position

How to Apply:


If you are enthusiastic and ready to take on a new challenge, we want to hear from you so
APPLY NOW Please submit your CV today to be considered.

Join us in shaping the future of the energy industry and making a difference in the lives of our customers

We are an equal opportunity employer.

Job Types:
Full-time, Permanent

Pay:
From £11.44 per hour

Expected hours: 37.5 per week

Benefits:

  • Casual dress
  • Company events
  • Employee mentoring programme
  • Health & wellbeing programme
  • Referral programme
  • Transport links

Schedule:

  • 8 hour shift
  • Monday
to Friday

  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus

Experience:

- call centre: 2 years (required)

Work Location:
In person