Lead Agent for Global Reservations
3 weeks ago
Join Our Team at Hays Travel
We are seeking an enthusiastic and driven individual to take on the role of Sales Team Supervisor at our Vista Sales Call Centre. In this position, you will oversee a group of agents, guiding them to meet sales objectives while providing outstanding customer support. If you possess a positive mindset and strong leadership skills, we would love to connect with you.
Primary Responsibilities:
- Inspire and lead the team to optimize sales performance
- Recognize and resolve performance challenges
- Perform daily evaluations and assessments
- Foster interdepartmental relationships
- Conduct engaging motivational sessions
- Review calls and offer constructive feedback
- Support organizational initiatives
- Promote training and development opportunities
- Uphold administrative and customer service excellence
Essential Skills:
- Dedication to business advancement and team enhancement
- Exemplify company values
- Exceptional communication abilities
- Proficient in motivating team members
- Energetic and forward-thinking approach
- Experience in varied team settings
Required Experience:
- Background in customer service
- Strong product knowledge
- Experience in travel sales
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