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Receptionist

3 months ago

Wokingham, Wokingham, United Kingdom Wokingham Dental Clinic Full time

Employment Duties:

  • To perform a high quality reception service
  • To establish and maintain productive working relationships with all members of the dental team
  • To liaise with the practice manager on all matters concerning administration, pay and service conditions.

Key Tasks

  • Receive and deal with the patients in a pleasant manner
  • Maintain the record system of the practice
  • Keep records of all appointments and remind patients of their appointments
  • Find patient records for each dentist, via a day list.
  • Answer the phone effectively.
  • Carry out routine house keeping procedures on the computer.
  • Inform the Practice Manager about patient comments and complaints
  • Comment on the performance of any trainee receptionist the he/she supervises
  • Assist throughout the practice and perform such other tasks as reasonably requested by the principal. Recalls,Debts, Open Courses Of Treatment EDI Sending, Patient surveys.
  • Collect monies effectively, informing the patient of any outstanding balances.
  • Ensuring that the patients sign all treatment plans recommended by the dentist.

Job Types:
Part-time, Permanent

Part-time hours: 27 per week

Salary:
£10.00-£11.00 per hour

Expected hours: 27 per week

Benefits:

  • Company pension

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Wokingham: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)

Language:

  • English (preferred)

Work Location:
In person