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Dental Office Coordinator
2 months ago
About the Role
Rodericks Dental is seeking a highly skilled and customer-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for every patient, providing a warm and welcoming experience that sets the tone for their visit.
Key Responsibilities
- Provide exceptional patient care and service, ensuring a positive experience from initial contact to departure.
- Manage patient schedules and appointments, ensuring efficient use of time and minimizing wait times.
- Work closely with the dental team to understand treatment options and provide patients with clear information and guidance.
- Process payments and handle patient debt, maintaining accurate records and ensuring timely follow-up.
- Liaise with dental laboratories, suppliers, and other organizations to ensure seamless communication and service.
Requirements
- Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Ability to work in a fast-paced environment, remaining calm and composed under pressure.
- Proficiency in IT systems, including SOE software, with a willingness to learn and adapt to new technologies.
- Strong attention to detail and ability to maintain accurate records.
- Excellent team player, with a positive and resilient attitude.
About Rodericks Dental
Rodericks Dental is a dynamic and patient-centered dental practice committed to delivering exceptional care and service. We are dedicated to building strong relationships with our patients and community, and we are seeking a talented and motivated Receptionist to join our team.
