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Dental Practice Administrator
2 months ago
About the Role
We are seeking a highly skilled and enthusiastic Receptionist to join our team at Rodericks Dental Partners. As a key member of our front desk team, you will be the first point of contact for our patients and will play a vital role in ensuring their experience is exceptional.
Key Responsibilities
- Provide exceptional patient care and ensure a smooth and efficient experience for all patients
- Manage patient diaries and schedules to ensure timely appointments and minimal waiting times
- Work closely with our dental team to understand treatment options and provide patients with clear and concise information
- Process payments and chase outstanding patient debt in a timely and professional manner
- Liaise with dental laboratories, suppliers, and other external partners to ensure seamless communication and service delivery
Key Skills and Experience
- Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong organizational and administrative skills, with attention to detail and accuracy
- IT skills and ability to learn new software systems quickly
- Positive and resilient attitude, with a passion for delivering exceptional patient care
What We Offer
- Tiered salary structure based on experience and skills
- Comprehensive training and development opportunities
- Annual leave and birthday leave
- Refer a friend scheme and retail discounts
About Us
Rodericks Dental Partners is a dynamic and forward-thinking dental practice committed to delivering exceptional patient care and service. We are passionate about building strong relationships with our patients and colleagues, and we are seeking like-minded individuals to join our team.