HOST Casework Officer

2 weeks ago


Canary Wharf, United Kingdom Remedy Social Work Full time

Main Purpose of job:
To provide a homelessness prevention, housing options, and bespoke service to single clients who are homeless or at risk of homelessness.
To assist and guide clients with support needs in making appropriate choices regarding their housing pathways.
To ensure clients receive relevant advice on housing alternatives to homeless applications directly or through partners.
To handle enquiries and cases efficiently and achieve set targets while maintaining excellent customer service standards and contributing to their improvement.

DUTIES & RESPONSIBILITIES
- Use a dedicated assessment tool to determine suitable supported accommodation for clients.
- Contribute to the development and delivery of team plans to meet targets and performance requirements.
- Effectively communicate the Council's duties and policies to customers and partner organizations.
- Provide detailed customer care letters outlining advice and agreed housing pathways in homelessness prevention cases.
- Act as a contact point for local hostel providers and establish good working relationships.
- Make recommendations for temporary accommodation pending supported hostel placements.
- Build a network of contacts across sectors to enhance partnership working.
- Collaborate with various professionals to expedite assessments and determine suitable housing options.
- Understand the responsibilities of different entities related to housing and homelessness prevention.
- Keep updated on legislation, policies, and agreements relevant to homeless prevention and care.
- Manage a caseload from referral to housing solutions, ensuring thorough documentation.
- Record data accurately and respond to queries from customers and stakeholders.
- Recommend financial assistance where needed to prevent homelessness.
- Represent the Council at various meetings and contribute to achieving targets.
- Follow Health & Safety legislation and conduct necessary risk assessments.

Benefits of working with Remedy
- Personal service from a highly experienced consultant.
- Top-tier supplier in London with first access to jobs.
- Competitive Referral scheme.
- Double payrolls each week.*Terms & Conditions apply.

You will need to register fully with Remedy for all locum positions.

To apply for this role, submit your CV to the social care team.


Remedy Social Care, an REC Standard agency, is dedicated to safeguarding vulnerable individuals.

Applicants must undergo an Enhanced Disclosure via the DBS.

Emphasizing equal opportunities, we welcome applications from individuals with suitable skills, regardless of background.

All applications are assessed based on merit.
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