Hotel Receptionist

1 week ago


St Austell, Cornwall, United Kingdom Holiday Inn Express Bodmin Full time

Holiday Inn Express Bodmin - Victoria Junction is a 71 bedroom hotel, located at Cornwall Services in Roche.

We have 2 meeting rooms and serve a complimentary breakfast with selected hot items to all of our guests. During the daytime, we serve a limited menu and, in the evening a more substantial offering for our guests.


The hotel is the first Holiday Inn Express in Cornwall and is built to the latest Generation 4 design standards for the brand.

We are currently recruiting a full-time Guest Services Assistant to join our front-of-house team.

Hospitality Allrounder Required
We are looking for an all-around Guest Services Assistant. You'll need to be confident, articulate, computer literate and passionate about delivering True Hospitality to our guests.


This is a fun, full-time role, with some supervision responsibilities, you'll be working approximately 35-40 hours a week including some weekend shifts.

Due to our location at Cornwall Services, and the working hours you will need your own transport.

Your day-to-day

  • As
    Guest Services Assistant, you will work with the wider hotel Front Desk and F&B team to ensure our guests have the perfect stay.
  • You will be friendly, welcoming, make the guests feel at home delight in making sure they have a fantastic start to their day
  • You will be passionate about our brand, and love what we do for our guests.
  • You will look professional, be punctual, polite, courteous and helpful to guests and fellow team members at all times
  • You will be fully conversant with the facilities, services and promotions offered by the hotel and the local area and whenever appropriate, share this knowledge with our guests
  • You will be confident in company policies and food safety procedures and ensure these are followed at all times

We are looking for someone who:

  • Works well under pressure in a busy environment
  • Can manage their time and multitask well
  • Is a team player and has a "cando" attitude
  • Works well as part of a team

Benefits


We will provide year-round employment, performance bonuses, training & development, uniform, hotel discounts in over 6,000 hotels worldwide, and the chance to work with a great team of people.


Is this your passion?


Please get in touch and tell us how you can bring your individual skills to us, including a copy of your CV.


Pay:
From £22,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Free parking
  • Onsite parking

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Weekend availability

Supplemental pay types:

  • Tips

Application question(s):

  • What means of transport do you have to get to and from work?

Work authorisation:

  • United Kingdom (required)

Work Location:
In person
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