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Band 4 Medical Secretary/higher Level Administrator
3 months ago
Your new company
A Public services health care provider in York based YO30 area.
Your new role
- To be responsible for ensuring the provision of a full secretarial service to consultants, junior medical staff, advanced practitioners and other staff within the multidisciplinary team.
- To undertake non routine activities which may be delegated by line manager, consultant staff or other members of the multidisciplinary team.
- Depending on work area, may have day to day responsibility for provision of an effective administration service for a designated area of work and for the day to day management of the administration staff within that team.
- To resolve problems which may be received directly from service users, family or carers or referred by members of the administration team.
- To interact compassionately with service users and carers at all times. Service users have a range of mental health conditions or learning disabilities.
- To promote at all times a positive image of people with mental health conditions and learning disabilities
- First point of contact for managers, general practitioners and other healthcare professionals within and external to the Trust, dealing with a range of enquiries, queries or concerns on behalf of consultants and medical team, to support them in communicationswith all groups or individuals involved in the service.
- Deals with general enquiries to the service area, signposting to others or bringing them to the attention of relevant staff in a timely manner as appropriate.
- Undertakes general office duties as necessary including faxing, photocopying, filing etc.
- Establishes and updates case notes ensuring that all information is filed accurately and in a timely manner (in accordance with Trust policies and procedures).
- Deals with incoming and outgoing post in a timely and appropriate manner.
- Provides a comprehensive word processing service from shorthand and/or audio dictation (including letters, reports, memos, minutes etc) accurately and in a timely manner.
What you'll need to succeed
- Significant secretarial experience
- Where applicable, experience of supervising/training junior administrative staff.
- Comprehensive knowledge of secretarial and administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
What you'll get in return:
- Flexible working options available.
- Part time hours available
- Parking available
- Progression: Chance to go temp to perm
What you need to do now
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
