Medical Secretary

2 days ago

York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

Job Summary

We are seeking a highly skilled and organized Medical Secretary to join our team at York and Scarborough Teaching Hospitals NHS Foundation Trust. As a Medical Secretary, you will provide administrative support to our medical teams, ensuring the smooth operation of our clinical services.

Main Responsibilities

  • Provide administrative support to medical teams, including typing clinical and administrative letters, answering telephone enquiries, and dealing with patient queries.
  • Assist with the preparation of medical records, reports, and other documents.
  • Manage and maintain accurate and up-to-date records, both paper-based and electronic.
  • Provide excellent customer service to patients, relatives, and staff, responding to queries and concerns in a professional and courteous manner.
  • Work collaboratively with other teams to ensure the effective delivery of clinical services.

Requirements

  • GCSE English Language, Grade C or above (or equivalent)
  • Word processing skills - OCR II (or equivalent RSA II)
  • Typing skills OCR II (or equivalent RSA II)
  • Minimum 6 months secretarial/administrative experience
  • Experience of using a variety of IT applications, including Microsoft Office
  • Experience of working in a customer-focused environment

About Us

York and Scarborough Teaching Hospitals NHS Foundation Trust is a leading healthcare provider in the region, delivering high-quality patient care and innovative medical services. We are committed to providing a supportive and inclusive work environment, where our staff can thrive and develop their careers.

Benefits

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard-to-fill positions
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family, and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema, and finance from a range of providers

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