Current jobs related to Resident Service Associate - Sheffield, Sheffield - Great Places

  • Resident Services Coordinator

    4 days ago

    Sheffield, Sheffield, United Kingdom Homes for Students Full time

    About the RoleWe are seeking a highly motivated and customer-focused Resident Services Assistant to join our team at The Forge. As a key member of our operations team, you will play a vital role in providing exceptional customer service to our students and visitors.Key ResponsibilitiesProvide a warm and friendly meet and greet service, reception support, and...

  • Resident Services Coordinator

    3 days ago

    Sheffield, Sheffield, United Kingdom Homes for Students Full time

    About the RoleWe are seeking a highly motivated and customer-focused Resident Services Assistant to join our team at The Forge. As a key member of our operations team, you will play a vital role in providing exceptional customer service to our students and visitors.Key ResponsibilitiesProvide a warm and friendly meet and greet service, reception support, and...

  • Resident Engagement Coordinator

    1 month ago

    Sheffield, Sheffield, United Kingdom Recruitment Services UK Full time

    Position Title: Resident Engagement CoordinatorReports to: General Manager and Community ManagerWork Schedule: Monday to FridayWork Arrangement: Onsite, 5 days per weekOverview:Recruitment Services UK is seeking a dedicated and organized Resident Engagement Coordinator to enhance the living experience within a newly established residential community. The...

  • Customer Service Associate

    1 month ago

    Sheffield, Sheffield, United Kingdom Asda Express Full time

    Customer Service Associate - Retail EnvironmentPosition: Customer Service AssociateLocation: Retail StoreEmployment Type: Part-Time / PermanentCompensation: £12.04 per hourIncentives: Quarterly Performance BonusCompany: Asda ExpressWe are seeking a personable and committed Customer Service Associate to deliver exceptional service in our friendly retail...

  • Customer Service Associate

    1 month ago

    Sheffield, Sheffield, United Kingdom Bagel Nash (Retail) Full time

    Become a vital part of our organization as a committed Customer Service Associate, where your primary role will be to deliver outstanding service to our esteemed clientele. Your emphasis will be on crafting appetizing offerings efficiently while ensuring a tidy and inviting atmosphere in our retail locations.Reports to: Retail ManagerSupported by: Assistant...

  • IT Service Management Apprentice

    1 month ago

    Sheffield, Sheffield, United Kingdom Department for Work and Pensions Full time

    Role OverviewThe Apprentice IT Service Manager will engage in a variety of essential service management responsibilities, including but not limited to reporting, incident oversight, change and problem resolution, and service management aligned with established targets. You will collaborate closely with Operations at all levels, enhancing service quality and...

  • Junior IT Service Coordinator

    1 month ago

    Sheffield, Sheffield, United Kingdom Department for Work and Pensions Full time

    Role OverviewThe IT Service Coordinator will engage in a variety of essential service management responsibilities, which include monitoring performance metrics, managing incidents, overseeing changes, and addressing issues, all while ensuring services meet predefined standards. This role requires close collaboration with Operations at all levels to enhance...

  • Culinary and Service Associate

    1 month ago

    Sheffield, Sheffield, United Kingdom Novotel Sheffield Full time

    Join Our Team at Novotel Sheffield!Are you a passionate individual with a flair for hospitality? We are seeking a Culinary and Service Associate to enhance our team at Novotel Sheffield.Your Responsibilities:- Welcome guests warmly and provide insightful recommendations from our menu.- Address inquiries regarding our food and beverage offerings.- Process...

  • Service Coordinator

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Adullam Homes Careers Full time

    Job Title: Service CoordinatorAbout the Role:We are seeking a highly motivated and organized Service Coordinator to join our team at Adullam Homes Careers. As a Service Coordinator, you will play a vital role in supporting vulnerable individuals and households in achieving stable lives and realizing their full potential.Key Responsibilities:Provide tailored...

  • Service Coordinator

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Adullam Homes Careers Full time

    Job Title: Service CoordinatorAbout the Role:We are seeking a highly motivated and organized Service Coordinator to join our team at Adullam Homes Careers. As a Service Coordinator, you will play a vital role in supporting vulnerable individuals and households in achieving stable lives and realizing their full potential.Key Responsibilities:Provide tailored...

  • Community Services Coordinator

    1 month ago

    Sheffield, Sheffield, United Kingdom Great Places Full time

    Position OverviewCompensation: £28,000Employment Type: Full Time, PermanentWorkplace: SheffieldPerks: Attractive pension scheme, 26 days of annual leave plus public holidays, increasing with tenure, cycle-to-work initiative, travel loan options for public transport, and additional benefits.The Community Services Coordinator will play a pivotal role in...

  • Sales Associate

    1 week ago

    Sheffield, Sheffield, United Kingdom Aviva Full time

    {"h1": "Direct Sales Associate - Thrive with Aviva", "p": "At Aviva, we're passionate about delivering exceptional service and helping customers navigate their health sales journey. As a Direct Sales Associate, you'll play a vital role in supporting and guiding customers through their insurance needs.If you're a skilled communicator with a passion for sales...

  • Sales Associate

    1 week ago

    Sheffield, Sheffield, United Kingdom Aviva Full time

    {"h1": "Direct Sales Associate - Thrive with Aviva", "p": "At Aviva, we're passionate about delivering exceptional service and helping customers navigate their health sales journey. As a Direct Sales Associate, you'll play a vital role in supporting and guiding customers through their insurance needs.If you're a skilled communicator with a passion for sales...

  • Property Services Coordinator

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Abbatt Property Recruitment Full time £25,000

    Job Title: Residential ConciergeJob Summary:We are seeking a highly skilled and experienced Residential Concierge to join our team at Abbatt Property Recruitment. As a key member of our property services team, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth operation of our residential properties, and...

  • Community Service Technician

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    **About the Role**We are seeking a qualified Gas Fitter to join our Repairs and Maintenance service team at Sheffield City Council. As a key member of our team, you will play a vital role in delivering excellent results for Sheffield residents.**Key Responsibilities**Carry out gas fitting work to a high standard, ensuring the safety of residents and...

  • Community Service Technician

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    **About the Role**We are seeking a qualified Gas Fitter to join our Repairs and Maintenance service team at Sheffield City Council. As a key member of our team, you will play a vital role in delivering excellent results for Sheffield residents.**Key Responsibilities**Carry out gas fitting work to a high standard, ensuring the safety of residents and...

  • Customer Service Representative

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Abbatt Property Recruitment Full time £25,000

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Abbatt Property Recruitment. As a Concierge (Nights), you will be responsible for providing exceptional customer service to our residents and ensuring the smooth operation of our residential properties.Key ResponsibilitiesMeet and greet...

  • Customer Service Representative

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Abbatt Property Recruitment Full time £25,000

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Abbatt Property Recruitment. As a Concierge (Nights), you will be responsible for providing exceptional customer service to our residents and ensuring the smooth operation of our residential properties.Key ResponsibilitiesMeet and greet...

  • Health and Safety Director

    4 weeks ago

    Sheffield, Sheffield, United Kingdom South Yorkshire Housing Association Ltd Full time

    About the Role We are seeking a dedicated and experienced Health and Safety Director to lead our comprehensive health and safety strategy at South Yorkshire Housing Association Ltd. As a vital member of our team, you will play a crucial role in ensuring the well-being of our employees, residents, and visitors. Key Responsibilities Develop and implement a...

  • Sales Associate

    7 days ago

    Sheffield, Sheffield, United Kingdom Aviva Full time

    About the RoleWe are seeking a highly skilled and motivated Sales Associate to join our Direct Sales Team. As a Sales Associate, you will be responsible for delivering exceptional customer service and sales experience to our customers.Key ResponsibilitiesAnswer warm inbounds calls and follow up on qualified outbound opportunities to support and guide...

Resident Service Associate

3 months ago

Sheffield, Sheffield, United Kingdom Great Places Full time

Salary: £28,000
Job Type: Full Time, Permanent
Location: The Iron Works Sheffield
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.

Reporting to the Lettings Manager, the Resident Service Associate will be based on site at The Ironworks, Sheffield and will be responsible for ensuring a high standard of customer service with a focus on resident and community wellbeing.

What you'll be doing:

  • Develop creative, innovative and effective approaches to the marketing, letting and management of the apartments, working alongside our marketing team.
  • Managing the day-to-day lettings on a patch of properties including but not limited to; the arranging of marketing, keeping website entries up to date, conducting viewings, key management, processing applicants through referencing and credit checks, completing the tenancy sign up including the property inventory, conducting pre and post termination inspections and processing deposits through the Deposit Protection Scheme and Reposit.
  • Keep up to date with our offer and monitor competitors offers. Being able to provide full information to a customer around our offer and commitments they must make to secure a property.
  • Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home.
  • Schedule and carry out periodic property inspections, instruct associated follow up works and liaise with residents where necessary.
  • Ensuring defects, responsive, planned and void repairs are of a high standard, delivered well, are within budgets and in accordance with legislative requirements.
  • Provide general support to other areas of the team, such as chasing rent arrears, raising and approving purchase orders and contributing towards our reporting process to the client.
  • To run regular resident engagement events
  • Carry out regular inspection of all common parts reporting any defects.
  • Pro-actively deal with any maintenance and cleaning problems identified within the development and regularly carry out site inspections.
  • Ensure reports such as FRA's, reportable incidents are recorded on the central database in a timely manner and in the agreed format
  • Any other duties reasonably required

What you'll need:

  • Experience of working within a private sector lettings or estate agency team
  • An eye for detail, to ensure that there is a seamless customer journey, with effective communication to residents and prospective residents.
  • Ability to work to deadlines and effectively manage own workload
  • Effective ICT skills
  • Knowledge of marketing techniques for promoting developments
  • This role is subject to a basic DBS check

What we need from you:

  • You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects.
  • A willing and effective team player who is able to use their initiative, be proactive, motivated and well organised
  • The ability to work to deadlines and under pressure
  • A person who is prepared to be flexible and sometimes help out outside their usual role when necessary. There may be some evenings and weekend working.
  • The ability and willingness to work weekends and evenings when required during the initial letting period is essential.
  • The ability to work flexibly in the evenings and weekends to meet the needs of the customer group.
  • Full driving licence and use of own car.

REF