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Application Support Engineer

3 months ago

London, Greater London, United Kingdom Ada Meher Full time

A finance technology company specializing in providing advanced data solutions to Capital Markets is currently seeking a Technical Support Engineer to join their operations team.

Job Title: Technical Support Engineer

Company: Fintech

Location: Hybrid Remote (London)

In this role, you will work with a small, efficient operations team responsible for monitoring production applications and ensuring the completion of daily batch jobs.

The company, known for being a front-runner in Data Analytics for Financial services within Capital Markets, recently received a Series B investment and has been recognized as a leading data provider.

This position offers a hybrid remote work setup with occasional visits to the London office.

The ideal candidate should have proficiency in Python/Bash scripting, Linux, AWS, and SQL.

Responsibilities

  • Ensure timely completion of daily batch jobs
  • Handle production incidents and escalate issues to the relevant teams
  • Address customer issues by diagnosing, troubleshooting, and providing solutions
  • Create monitoring dashboards and reports
  • Generate technical notes and articles
  • Occasional weekend work may be required

With the company's recent success and growth, there are ample opportunities for internal career development within the organization.

Technical Requirements

  • Prior experience in a similar Application support role
  • Experience with critical batch systems
  • Proficiency in AWS, Python or Shell/Bash, incident management processes, Linux/Unix, SQL, and Splunk

Benefits:

  • Competitive salary up to £60,000
  • Stock options
  • Opportunities for career growth and training
  • Collaborative team environment with strong leadership
  • Focus on well-being, success, and professional development
  • Hybrid remote work setup
  • Comprehensive benefits including pension, holiday, and flexible working arrangements

We understand that job postings provide only a glimpse of the role, so we encourage you to apply and learn more about this exciting opportunity.