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Senior Application Support Engineer

2 months ago

London, Greater London, United Kingdom Client Server Ltd. Full time

Senior Application Support Engineer (Linux SQL) Opportunity

Market leading FinTech company, Client Server Ltd., is seeking a skilled Senior Application Support Engineer to join their small, collaborative team.

Your Role:

As a Senior Application Support Engineer, you will be responsible for client support, gaining an in-depth understanding of the company's suite of products and owning the resolution of 2nd and 3rd line support issues.

Key Responsibilities:

  • Provide technical support to clients, resolving issues and improving product performance.
  • Collaborate with the development team to identify and resolve production issues.
  • Develop and implement solutions to improve client integration and product functionality.
  • Work closely with the support team to ensure seamless client experience.

Requirements:

  • Strong knowledge of Linux OS and networking technologies.
  • Ability to write SQL commands and script or code with any programming language.
  • Collaborative mindset with excellent client and customer service skills.
  • BSc Computer Science degree or similar technical discipline.

What We Offer:

  • Competitive salary to £75k + discretionary bonus.
  • Private Medical Insurance and Eye Care.
  • Employee Assistance Programme (including 24/7 GP, mental health support, financial and legal advice).
  • 25 days holiday.
  • 5% pension contribution and Life Assurance.
  • Cycle to Work scheme.
  • Hybrid working, flexible hours.

About Us:

Client Server Ltd. is an equal opportunities employer, committed to diversity and inclusion. We believe in a workplace that allows people to play to their strengths and continually learn.

Apply Now:

To find out more about this Senior Application Support Engineer opportunity, please submit your application.