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Guest Service Assistant

4 months ago

London, Greater London, United Kingdom RBH Full time
Holiday Inn Express London - Limehouse , The Highway, London (East), London, E1W 3HN SHARE:

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT HIE LONDON LIMEHOUSE

What you'll be doing...

Reporting to the Front Office Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Holiday Inn Express - London Limehouse You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same

Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Guest Service Assistant you will need the following qualities and skills.

  • Outstanding communication skills
  • Experience within a customer facing role is preferred. No experience? No big deal - we'll train you up
  • A can-do attitude
  • Computer literate with a professional telephone voice

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

#LifeatRBH

Holiday Inn Express London - Limehouse The Highway, London (East), London, E1W 3HN
  • Job Ref RBH14218
  • Branch Holiday Inn Express London - Limehouse
  • Location London (East)
  • Salary/Benefits £24,958 per Annum plus benefits
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern Flexible Hours
  • Hours per week 40
  • Date posted 23/05/2024
  • Closing date 25/06/2024

The modern Holiday Inn Express London - Limehouse lies just outside the City of London and the Congestion Charge zone in the East London district of Limehouse. It's just a short walk to Docklands Light Railway (DLR) links for 20-minute journeys to central London and London - City Airport.

The Holiday Inn Express London - Limehouse's 4 meeting rooms can be tailored to meetings for up to 20 people. You can hop on the DLR train for 5 minutes to Canary Wharf and Bank stations, and get to exhibitions and conferences at ExCel exhibition centre in just 13 minutes. There's wireless Internet throughout the hotel.

Drive just 10 minutes to The O2 arena in Greenwich for live music and entertainment. You can buy a London Travelcard to get to the city's sights.