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Customer Sales Advisor

3 months ago

Smethwick, United Kingdom Reed Full time

Customer Sales Advisor

Are you a proactive and customer-focused individual with experience in customer service?

We are working with our client who are looking for a dedicated Customer Sales Advisor to join their team.

As a Customer Sales Advisor, you will play a crucial role in ensuring excellent customer experiences and driving sales growth.

Responsibilities:

  • Efficiently liaise with other departments to ensure seamless service delivery.
  • Manage sales orders for both counter and contract customers.
  • Handle customer queries professionally.
  • Assist in growing our customer base.
  • Provide accurate paperwork completion.
  • Arrange product deliveries and collections.
  • Manage warranty issues and claims.
  • Undertake ad-hoc duties as needed.

Desired Experience:

  • Ability to work in a fast paced environment with excellent attention to detail
  • Customer Service Skills: Strong communication and problem-solving abilities to address customer needs effectively.
  • Technical Understanding: Familiarity with automotive components and terminology.
  • Organisational Skills: Ability to manage paperwork, coordinate deliveries, and handle administrative tasks efficiently.

Compensation and Benefits:

  • Salary: £27,000 to £30,000 (experience-dependent).
  • Working Hours: 08:00 till 17:00 with 1⁄2 hour lunch & 08:30 till 17:30 (Alternate weeks)
  • Holiday Entitlement: 25 days plus bank holidays.
  • Excellent pension scheme

Apply now