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Customer Sales Advisor

2 months ago

Smethwick West Midlands, United Kingdom Pertemps Full time
Customer Sales Advisor
Oldbury/Smethwick
Salary: £25k to £27k depending on experience

This company has steadily grown in strength and expertise. 12% of the current workforce have been here for over 30 years Due to continued growth and success, we are looking to expand our team.
Ideally you will have experience from an engineering/automotive background, and you will be looking to join a dynamic team
The business recognises hard work, effort and commitment, lots of opportunity for progression and personal development for the right person.

Purpose of the role:
Responsible for administrating existing UK and overseas customer requirements that involve the sale and export of goods in accordance with current export legislation and customer schedules/lead times.
Support the day-to-day account management of the field sales team.

Job Duties:
  • Manages day to day Sales Orders, invoicing, scheduling, export documentation for existing UK and overseas Customer Contracts.
  • Responds to customer request for quotes.
  • Answer the customer enquiries by phone, email or face to face in an effective, efficient and professional manner.
  • Administer the relevant contracts ensuring that all information is communicated both internally and externally.
  • Ensure accurate communication of updates to customer order delivery status.
  • Provide internal operations accurate customer product demand schedules and purchasing requirements.
  • Provide head office with daily cash reporting and reordering. Responsible for daily petty cash handling.
  • Other Ad-Hoc requests made by higher Management as and when required.

A little bit about you:
  • To be successful in this role you will need to be organized, passionate, a good communicator, you will have a confident telephone manner and enjoy building relationships with customers new and old.
  • Excellent written and verbal communication skills.
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
  • Knowledge of export procedures and processes.
  • Proven experience to work as part of a team.
  • Displays a good attitude towards work, and the aims and objectives of the company.
  • Strong organisational skills with the ability to multi-task and work under pressure.

Working Hours:
Monday to Friday 08.00 am to 16.30 pm with half an hour for lunch
Benefits: Pension and Life Cover after probationary