Current jobs related to Patient Co-ordinator - East Grinstead, West Sussex - First Recruitment Services Limited

  • Advanced Occupational Therapist

    3 weeks ago

    East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced and skilled Occupational Therapist to join our team as a Clinical Lead. As a key member of our multidisciplinary team, you will be responsible for delivering advanced clinical assessments and treatments to adult and pediatric patients.Key ResponsibilitiesDevelop and implement clinical education programs for less...

  • Advanced Occupational Therapist

    2 weeks ago

    East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced and skilled Occupational Therapist to join our team as a Clinical Lead. As a key member of our multidisciplinary team, you will be responsible for delivering advanced clinical assessments and treatments to adult and pediatric patients.Key ResponsibilitiesDevelop and implement clinical education programs for less...

  • Sleep Unit Co-ordinator

    4 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    **Appointments Co-Ordinator** **Full time** The Sleep Disorder Centre is part of the Queen Victoria Hospital NHS Foundation Trust. It is a very busy department, treating patients with a variety of sleep disorders including sleep apnoea, insomnia and parasomnia. It is an interesting and increasingly popular speciality which is expanding rapidly. We have an...

  • Sleep Unit Co-ordinator

    4 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    Appointments Co-Ordinator Full time The Sleep Disorder Centre is part of the Queen Victoria Hospital NHS Foundation Trust. It is a very busy department, treating patients with a variety of sleep disorders including sleep apnoea, insomnia and parasomnia. It is an interesting and increasingly popular speciality which is expanding rapidly. We have an...

  • Sleep Co-ordinator

    3 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    Band 3 Sleep Unit Co-Ordinator The post holder is required to provide administrative support within the department with specific responsibilities for booking and confirming appointments on Patient Centre. Ideally you should enjoy working as part of a team to support the delivery of a quality service and be confident with the use of Microsoft office...

  • Site Practitioner/ Trauma Co-ordinator

    4 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    An exciting opportunity to join the Site Practitioner team at the QVH in East Grinstead. - Management of the Trust site 24/7 ensuring Trust policy and procedures are adhered to, dealing with any incidents and issues as and when they occur, liaising with the on-call manager as necessary. - Receive, triage and record all trauma referral calls and actively...

  • Service Co-ordinator

    3 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    We are looking for a self motivated, independent, organised and resourceful Service Co - ordinator to work for the Corneo Plastic Surgery business unit. You will provide strong operational management and leadership to the Business Unit on a day-to-day basis, developing and managing high quality, responsive and efficient services, in line with Business...

  • Site Practitioner/ Trauma Co-ordinator

    5 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    Clinical To work within a multidisciplinary team to identify patients at risk of developing critical illness, enabling early intervention and transfer to a suitable area to care for the patients individual needs. To provide expert clinical support to staff throughout the Trust and ensure these skills are delivered to the patient. To provide clinical and...

  • Medical Secretary

    3 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    **Job Summary**: To provide full secretarial and administrative support to the Plastics Department. To work flexibly and sensitively with other disciplines both on and off the QVH site. To provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties. To review...

  • Medical Secretary

    4 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    Liaison with Nursing and Diagnostic Imaging support services to QVH and off-site clinics. Maintain close and collaborative working relationships with the Service Co-ordinator and other administrative and clinical staff. Maintain effective manual and computerised systems to ensure accurate and timely delivery of information to clients and professionals. Deal...

  • Medical Secretaries

    3 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    We are seeking keen and enthusiastic people to provide strong secretarial, organisational and administrative support within our Plastic Surgery Department. Knowledge of the Patient Centre system is desirable but not essential as training will be given. Knowledge of waiting list scheduling would be an advantage. To provide full secretarial and...

  • Medical Secretary

    4 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    We are seeking a keen and enthusiastic person to provide strong secretarial, organisational and administrative support within our Maxillofacial Department, supporting Head and Neck Oncology Surgeons. To provide full secretarial and administrative support to the Maxillofacial Department. To work flexibly and sensitively with other disciplines both on and...

  • Medical Secretary

    4 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    We are seeking keen and enthusiastic people to provide strong secretarial, organisational and administrative support within our Corneo Plastic Department supporting our corneal consultants. To provide full secretarial and administrative support to the Corneo Plastsic Department. To work flexibly and sensitively with other disciplines both on and off the...

  • Medical Secretary

    4 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    We are seeking a keen and enthusiastic person to provide strong secretarial, organisational and administrative support within our Corneo Plastic Department. To provide full secretarial and administrative support to the Corneo Plastic Department. To work flexibly and sensitively with other disciplines both on and off the QVH site. To provide and receive...

  • Appointments Coordinator

    4 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    We have an excellent opportunity for a self motivated independent and resourceful individual to join the Appointments team in the provision of co-ordination and administration of patients outpatient appointments. This is an interesting and varied role involving extensive patient contact. Reporting to the RTT & Appointments Manager and working closely with...

  • Mdt Coordinator

    5 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    Co-ordinate the list of patients identified to be discussed at the Local and Specialist Skin Multidisciplinary Team meetings. This may involve identifying and adding incidental findings to the list, checking pathology and imaging results/reports. Ensure action plans are produced and recorded for each patient discussed at the MDT meetings (within specified...

  • Corneo Plastic Theatre Scheduler

    3 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    We are currently looking for a self motivated, independent, organised and resourceful Scheduler to work for the Corneo Plastics Department. This is an interesting post, scheduling patients for theatre for our surgeons. Reporting to the Service Coordinator and working closely with the other schedulers, Consultants and Medical Secretaries in order to ensure...

  • Plastics Theatre Schedulers/ Admissions

    4 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    We are currently looking for a self motivated, independent, organised and resourceful Scheduler to work for the Plastics Surgery Department. This is an interesting post, scheduling patients for theatre predominantly for our Plastics surgeons. Reporting to the Service Coordinator and working closely with the Consultants and Medical Secretaries in order to...

  • Ophthalmology Outpatient Scheduling Co-ordinator

    3 months ago

    East Kilbride, United Kingdom NHS Scotland Full time

    **The Role**: The Ophthalmology Outpatient Scheduling Co-ordinator will be responsible for the Coordination of a multi-disciplinary and complex departmental rota. You will promote and ensure a high standard of patient scheduling within a centralised service, assist in the provision of administrative support of external waiting list initiatives; insourcing...

  • Support Secretary

    4 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    We are seeking keen and enthusiastic people to provide strong secretarial, organisational and administrative support within our Corneo Plastic Department supporting our corneal medical secretaries. To provide full secretarial support to the Corneo Plastic Department. To work flexibly and sensitively with other disciplines both on and off the QVH site. To...

  • Failsafe Officer Corneo Plastics

    3 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    The post holder will support in the provision of a safe and effective Ophthalmology failsafe service and provide a comprehensive, efficient and effective service to the department. The post holder will support the Ophthalmology team to develop and maintain risk stratification Standard Operating Procedures relating to patient pathways and follow up...

  • Maxillofacial Support Secretary

    4 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    Please see attached Job Description for more detailed information on the role and minimum essential requirements for the role. To provide secretarial and administrative support to the Oral and Maxillofacial Department. Reporting to the Service Co-ordinator and working closely with a Medical Secretary and Support Secretary to ensure the delivery of the...

Patient Co-ordinator

3 months ago

East Grinstead, West Sussex, United Kingdom First Recruitment Services Limited Full time
Lead Patient Co-ordinator

Full time permanent role - office based


37.5 hours per week Monday - Friday - covering shifts between the hours of with a later finish of 1930 on a Thursday only.

East Grinstead area. Due to unique and rural workplace location it is essential to be a driver and have your own transport. Plenty of free parking available on site

Salary:
£27000 plus very good company benefits


We are delighted to be working alongside our private medical based client as they seek to recruit a full time and permanent Lead Patient Co-ordinator to join their friendly, established and busy team based on the outskirts of East Grinstead.

This is an excellent opportunity to join an organisation who are highly respected within their particular field.

The company:

My client is a Private health-care clinic and prides itself as a worldwide Centre of Excellence. Patients are referred nationally and internationally.

The role:

The business has grown and continues to grow under a 'family' environment

The position will involve but not limited to:

Lead Patient Co-ordinator duties:

Delivering outstanding customer service to patient's and visitors to the centre

Strong communication skills

Strong team player

Good written and spoken English

Must have a flexible attitude to working hours to cover later finishes on a Thursday

Good attention to detail and ensure all "checklists" are completed thoroughly and correctly.

Taking payments for services and products

Providing exceptional levels of customer service to reassure patients

Answering phone calls and either directing queries accordingly or dealing with the patient's requests.

Data Entry onto the in-house system

General Administration support for the whole team

Document copying, scanning, and filing.

Preparing clinics with patient files

To ensure all correspondence receives prompt attention and is maintained accurately.

Ensuring all patients/visitors are signed in and out

Implementation of paperless environment

Support & development of junior staff


Provide support to the Technicians during clinic times, deal with patient queries, coordinate staffing rota to ensure adequate and correct staffing of clinic and reception area.

Promote a 'one team' harmonious working environment

Undertake staff appraisals for patient co-ordinators

Ad hoc across site working/visits to ensure patient experience continuity and provide support/cover for annual leave/sickness.

Responsibility for patient quotations, billings and liaising with finance department.

Ensure patient feedback questionnaires are dealt with and reported on.

Office experience is required along with working knowledge of office systems such as Microsoft.

Key skills, experience and competencies required:
Experience and confidence in telephone call handing in an office environment is essential.

Outgoing and confident personality, Good problem solver, able to respond quickly to changing business needs.


Excellent written and verbal communication skills techniques are crucial with a high level of computer literacy including a working knowledge of Microsoft office, including Excel.

Effective and competent organisational skills

Polite manner / customer focused manner

Ability to work as part of a team but show individual accountability.

Willingness to learn new tasks and the ability to take on and accept responsibility.


This is an excellent opportunity to join a highly thought of organisation who are a world leader within their field.

This organisation offer an excellent working environment and superb long term career opportunities

First Recruitment Services is acting as an Employment Agency in relation to this vacancy.