Corneo Plastic Theatre Scheduler
5 months ago
We are currently looking for a self motivated, independent, organised and resourceful Scheduler to work for the Corneo Plastics Department.
This is an interesting post, scheduling patients for theatre for our surgeons.
Reporting to the Service Coordinator and working closely with the other schedulers, Consultants and Medical Secretaries in order to ensure the delivery of the service within NHS targets. The role will involve working flexibly within the department to provide and receive confidential and sensitive information, written, aural and verbal, to be exchanged with patients/clients, relatives, staff or external parties.
We are looking for someone who is methodical, organised, has good attention to detail, with the ability to plan. An excellent communicator both written and verbal is essential, as well as the ability to follow laid down processes and procedures. The main task within the role is to schedule both inpatient and daycase admissions, ensuring maximum use of available theatre capacity whilst working in conjunction with RTT wait times and NHS target.
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients, We regularly receive excellent results from patient satisfactions surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and developing our workforce with support for continuing education and learning.
- Scheduling inpatient and day case admissions ensuring maximum use of available theatre capacity, assessing needs of individual patients and where appropriate rearranging patient combinations to maximise consultant/fellow and co-ordinating joint cases with other specialties within the Trust.
- Agree outpatient pre-assessment and anaesthetic appointments, co-ordinate direct to list cases from referrals to ensure most appropriate treatment pathway using own judgement against set criteria. Letters/information leaflets sent and patient centre updated. Liaison with patients or patient’s carer’s and consultants as necessary for optimal diagnosis/treatment within RTT18 weeks (referral to treatment).
- Ensure that surgical outcomes, including attendance, did not attends (DNAs) and their pathway status, is recorded on Patient Centre (PC) in accordance with Trust policies and procedures.
- Ensure that patient cancellations and DNAs are dealt with in accordance with the Trust’s Waiting List Policy. Fill cancellations with appropriate cases to maximise theatre capacity, liaising with theatres, Consultants/Fellows and management when necessary.
- Inputting correct data on PC on the waiting list, pre-admission. Inputting the correct data on Orsos and arranging the theatre list order taking into consideration patients, clinical, medical, case type, availability of equipment/transplant material and medical staffing availability.
- Send appropriate letters to patients, sending out invitations on non response, also creating freestyle letters when necessary.
- Liaise with internal and external secretaries to arrange observers/clinical attachments/visiting consultants to observe special cases in theatre.
- Liaise with external interpreter services for both Pre-Assessment appointments and theatre admissions.
- Liaise with Histology regarding results for soon cases such as frozen sections, BCCs, SCCs and other biopsies.
- Manage Corneo Plastics waiting lists. Liaise with Pharmacy to order prescription medication.
- Greeting patients in a professional and courteous manner and validating patients’ identification and demographic details. Where new or revised information is obtained, update PC and case notes appropriately. Confirmation of reserved inpatient treatment dates.
- Ensure RTT18 targets are adhered to in conjunction with the Service co-ordinator. Weekly monitoring of RTT18 position for proactive management of breaching patients.
- Develop and maintain a sound knowledge of medical terminology relating to Corneo Plastic Surgery. Attend training sessions and when necessary for expansion of knowledge.
- Organise patient transport, assessing eligibility with the patient.
- Deal with all telephone calls promptly and courteously with an empathetic and professional approach. Telephone triage system to ensure non-routine, challenging or complaint calls dealt with effectively.
- Collate and supply the nursing staff, clinic
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Corneo Plastic Support Secretary
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timePlease see attached Job Description for more detailed information on the role and minimum essential requirements for the role. To provide secretarial and administrative support to the Corneo Plastic team within the Eye Business Unit. Reporting to the Team Leader and working closely with a team of Senior Medical Secretaries and Administrative Team in order to...
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Corneo Plastic Support Secretary
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeWe are currently looking for a self motivated, independent and resourceful Support Secretary to work in the Corneo Plastic Unit. This is an interesting and varied post providing comprehensive typing support to the band 4 medical secretaries. The role will involve working flexibly to provide and receive confidential and sensitive information, written, aural...
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Plastics Theatre Schedulers/ Admissions
6 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeWe are currently looking for a self motivated, independent, organised and resourceful Scheduler to work for the Plastics Surgery Department. This is an interesting post, scheduling patients for theatre predominantly for our Plastics surgeons. Reporting to the Team Leader and working closely with the Consultants and Medical Secretaries in order to ensure...
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Plastics Theatre Schedulers/ Admissions
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeWe are currently looking for a self motivated, independent, organised and resourceful Scheduler to work for the Plastics Surgery Department. This is an interesting post, scheduling patients for theatre predominantly for our Plastics surgeons. Reporting to the Service Coordinator and working closely with the Consultants and Medical Secretaries in order to...
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Failsafe Officer Corneo Plastics
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East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeWe are currently looking for a self motivated, independent, organised and resourceful Failsafe Officer to work for the Corneo Plastics Department. Reporting to the Service Coordinator and working closely with the other schedulers, Consultants and Medical Secretaries in order to ensure the delivery of the service within NHS targets. The role will involve...
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Hand Fellow
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East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeAn exciting opportunity has arisen in QVH working as a Hand Fellow in Plastic Surgery. This will be an opportunity to further develop and enhance your skills. The Fellow will participate in service commitments with the opportunity for audit and research. The Hand Unit at QVH is recognised both regionally and nationally, for its excellent high quality...
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Theatre Scheduler/ Admissions Co-ordinator
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East Grinstead, United Kingdom CV-Library Full timeThis role of Theatre Scheduler/ Admissions Co-ordinator is vital in the smooth operation of a busy Healthcare department. Client Details This organisation is known for its significant contributions to healthcare and education. Description Liaise with patients, relatives, Service Co-ordinators, Consultants, Technicians, external doctors (GP's,...
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Support Secretary
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeWe are seeking keen and enthusiastic people to provide strong secretarial, organisational and administrative support within our Corneo Plastic Department supporting our corneal medical secretaries. To provide full secretarial support to the Corneo Plastic Department. To work flexibly and sensitively with other disciplines both on and off the QVH site. To...
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Scheduler
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East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeWe are currently looking for a self motivated, independent, organised and resourceful Scheduler to work for the Maxillofacial Unit. This is an interesting post, scheduling patients for theatre for Oral, Maxillofacial, Head & Neck and ENT patients. Reporting to the Service Coordinator and working closely with the Consultants and Medical Secretaries in order...
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Service Co-ordinator
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeWe are looking for a self motivated, independent, organised and resourceful Service Co - ordinator to work for the Corneo Plastic Surgery business unit. You will provide strong operational management and leadership to the Business Unit on a day-to-day basis, developing and managing high quality, responsive and efficient services, in line with Business...
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Health Care Assistant
7 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeAre you an enthusiastic, caring person with good teamwork abilities? Healthcare Assistants play an important role and are an intrinsic part of the theatre team. On a daily basis you will be helping our patients maintain their comfort, privacy and dignity. The role requires empathy, good communication skills and the ability to work under pressure. The post...
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Failsafe Officer Corneo Plastics
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeThe post holder will support in the provision of a safe and effective Ophthalmology failsafe service and provide a comprehensive, efficient and effective service to the department. The post holder will support the Ophthalmology team to develop and maintain risk stratification Standard Operating Procedures relating to patient pathways and follow up...
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Rtt and Referrals Coordinator
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East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeAn exciting opportunity has arisen to join the RTT Team at the Queen Victoria Hospital. The RTT and Referrals Coordinator role includes management of the patient journey through the care pathway in accordance with NHS England Referral to Treatment (RTT) guidelines and requirements. This is an office based position. 1) Process referrals, both paper and...
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Rtt and Referrals Coordinator
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeAn exciting opportunity has arisen to join the RTT Team at the Queen Victoria Hospital. The RTT and Referrals Coordinator role includes management of the patient journey through the care pathway in accordance with NHS England Referral to Treatment (RTT) guidelines and requirements. This is an Office based Position. 1)Process referrals, both paper and...
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Rtt and Referrals Coordinator
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeThis will involve updating comments fields in the trusts database. Support the investigation of long wait breaches, e.g. 52 week waiters, recording information of what next steps are required in order for the patient to be treated and the RTT clock to stop appropriately. To review data, data quality reports and patient tracking lists in order to focus...
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Clinical Coordination Specialist
1 week ago
East Grinstead, West Sussex, United Kingdom NHS Full timeWe are seeking a highly organized and resourceful Scheduler to join our Plastics Surgery Department team at NHS.Main DutiesAs a Scheduler, you will be responsible for efficiently managing available theatre capacity against waiting lists in line with RTT/Cancer wait times and NHS targets.Ensure accurate recording of surgical outcomes, including attendance,...
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Medical Secretary
6 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeWe are seeking keen and enthusiastic people to provide strong secretarial, organisational and administrative support within our Corneo Plastic Department supporting our corneal consultants. To provide full secretarial and administrative support to the Corneo Plastsic Department. To work flexibly and sensitively with other disciplines both on and off the...
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Referrals and Appointments Coordinator
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeWe are currently looking for a Referrals and Appointments Coordinator to work in the Corneo Plastic Department. Ideally we would like someone who has experience in direct face to face contact with patients/clients for appointment scheduling purposes. Reporting to the Service Co-ordinator and working closely with the admin team in order to ensure the...
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Trust Registrar in Plastic Surgery
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeThis is an exciting opportunity to spend twelve months working as a Trust Registrar in Plastic Surgery at QVH. 1. If you are currently and ST1 to 3 (SHO) or this is your first registrar level role you must provide your current clinical supervisor as your first referee. 2. You MUST ensure you upload your e-log book on the CV upload section 4. If you are...
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