Rtt and Referrals Coordinator

5 months ago


East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

This will involve updating comments fields in the trusts database. Support the investigation of long wait breaches, e.g. 52 week waiters, recording information of what next steps are required in order for the patient to be treated and the RTT clock to stop appropriately. To review data, data quality reports and patient tracking lists in order to focus resource in the area which will best support RTT performance, and patient pathway delivery.

Investigate and respond to any RTT queries from within the trust and externally, highlighting any complex or breaching patients to the Service Coordinators and the RTT and Appointments Manager. To identify any new/additional RTT training available and attend, and participate in these training courses, in line with the needs of the service to maintain, strengthen and develop the skills required. Responsible for identifying and deleting any incorrect pathways, including duplicate pathways. Assist in the development of pathway flowcharts within the department, this will include clock starts and stops.

**Referrals Administration**: Process referrals, both paper and electronic, for Plastic Surgery, Maxillofacial, Orthodontics and Oral Surgery, Corneo and General Specialties. To ensure that external referrals received are dealt with in accordance with hospital policy, assessing and responding to each referral in an appropriate and timely manner. Using the Patient Management System, register referrals with the correct Referral to Treatment clock start date. To check relevant patient details against all the relevant systems and making updates or amendments on the patients electronic record.

Assist with all referral queries, both internal and external queries. Using the Patient Management System, register referrals with the correct Referral to Treatment clock start date and clinical priority. To effectively communicate with other trusts to ensure that the clock start date is correct, making use of the Minimum Data Set forms.



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