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Reception Shift Leader

3 months ago

London, Greater London, United Kingdom Melia Hotels International Full time

_"The world is yours with Meliá"_ #LI-IV1


Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless.

It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

Package from £28,000 up to £30,000
incl. Service Charge // Cash back Health plan // Pension // Personal Development**- What will you be doing?_

  • To be fully aware of all Reception/Cashier's procedures and manual procedures should the computer crash.
  • Supervise and organize all staff on the duty shift affording maximum cover on the desk at all times, making sure that all meal breaks are taken.
  • Ensure that all special requests for regular guests, VIP's and groups are actioned with guidance from the Reception Management team.
  • Oversee all room moves with the relevant departments.
  • Ensure the hotel's credit procedure is adhered to at all times, with guidance from the Reception Management team if required.
  • Assist the Reception Management team in the implementation of new procedure and coordination of training.
  • Make certain that all tours are charged correctly and any complimentary rooms
- are adjusted upon arrival.

  • Undertake any projects as directed by the Reception Management team.
  • Complete any reasonable tasks as requested by any member of the management team.
  • What will you need?_
  • Minimum 1 years of Experience in Hospitality
  • Knowledge of OPERA
  • Fluent in English
  • Spanish and Italian is a plus
  • Attention to detail
  • Passion for hospitality

Because belonging to the great Meliá family is being VIP

  • Our Benefits Package Includes:_
-
Competitive Salary:

-
Holidays:28 days' holiday including 8 public holidays

-
Contributory pension scheme:

-
Discounted dental and health cover with HSF:


  • Personal Development:programs designed to support your career right from the start, with unlimited access to online learning platform
-
High street discounts:with Perks at Work

At Meliá we are all VIP

  • We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company._
If you want to be "
Very Inspiring People", follow us on:

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INDEED - **GLASSDOOR