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Reception Team Leader

2 months ago

London, Greater London, United Kingdom Portico Corporate Reception Management Full time
Job Title: Reception Team Leader

Are you passionate about delivering exceptional customer service? Do you have a talent for creating a warm and welcoming atmosphere for our guests?

We are seeking a skilled Reception Team Leader to join our team at Portico Corporate Reception Management. As a key member of our front desk team, you will be responsible for supervising and developing our welcome team, ensuring that they provide an outstanding level of customer service to all visitors.

Key Responsibilities:

  • Supervise and develop the welcome team to ensure exceptional customer service
  • Implement and manage Portico policy, procedures, and standards
  • Build strong relationships with other service lines
  • Use visitor management systems to prioritize work and manage changing circumstances

What We Offer:

  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees
  • Access to Choices, our discounts and benefits platform

About Us:

Portico Corporate Reception Management is a leading provider of corporate reception services. We are committed to delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Requirements:

  • Excellent customer service skills
  • Ability to prioritize work and manage changing circumstances
  • Good knowledge of Microsoft Office
  • Ability to work effectively in a team

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.