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Lead Communications Officer

3 months ago

Norwich, Norfolk, United Kingdom Norfolk County Council Full time
**Permanent Contract | £34,834 to £36,648 per annum (Scale I) | 37 hours per week | Norwich

We're looking for a Lead Communications Officer to join an award winning communications team, working at the heart of Norfolk County Council.

This is an exciting opportunity to work in a fast-paced environment.

You will plan, deliver and monitor communications campaigns across broadcast, print, digital and social media as well as working to protect the reputation of the organisation through proactive and reactive media and crisis management work.

We're looking for someone creative, enthusiastic and self-motivated, with a real passion for excellence in digital.

You will be responsible for the communications for a range of departments, so it's vital that you're a self-starter with an ability to manage competing pressures.

Norfolk County Council provides a wide range of services for people who live, visit or do business in Norfolk.

They include environment, highways, libraries, museums, economic development, children's services and schools, adult social services, waste disposal and adult learning.

This is a hybrid role with essential office-based working from County Hall in Norwich.


We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people.

Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

**Job description and person specification

You can also find out about the rewards and benefits we offer as well as our other terms and conditions.

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement with the ability to buy and sell leave
  • Health and Wellbeing services including fasttrack physiotherapy and a free counselling service
  • Flexible working opportunities including flexitime, part time, remote and hybrid working dependent on your job role and business need.
  • Financial benefits such as:
- ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses paid upfront (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
  • A payment if you refer someone you know to a hard to fill job. Tax efficient ways of getting extra pension, new bikes and electric cars.

Closing date: 29 November 2023


We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage.

Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk.

Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents.

We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.


We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.


We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.