Gynae Receptionist Admin
2 weeks ago
JOB TITLE:
Receptionist / Administrator
REPORTS TO:
Community Service Manager
HOURS:
P/T 2 days per week (Tues & Weds)
SALARY:
£25,000 per annum PRO RATA
ROLE:
Permanent
About Islington GP Federation
Islington GP Federation (IGPF) is a growing organisation representing 31 practices; we have established ourselves as a leader in new ways of working, including running Islington's extended access primary care services (I: HUB) as well as supporting the Islington Primary Care Networks (PCNs).
HUB, Community Ear, Nose and Throat (ENT), Integrated Community Gynaecology, practice-based pharmacists and a range of practice support mechanisms.
IGPF works very closely with a range of partners including the regional commissioning group, NHS England, Healthy London Partnership, Public Health, local hospitals such as UCLH and the Whittington Health and the London Borough of Islington.
IGPF is the host organisation for the Primary Care Network (PCN) workforce and the Islington Training Hub, and has been working for over two years to create training and development programmes that meet the needs of staff working in primary and community care settings.
IGPF runs two Islington GP practices on caretaking contracts; a third practice will be taken on within this financial quarter.
The small but effective management and support structure includes local GPs, nurses, practice managers and other non-clinical staff.It has a core team of less than 50 staff, based in its Holloway office, and in total employs around 150 - the majority on a monthly, part-time basis.
IGPF are looking for a flexible individual to join its Community Gynaecology Team currently serving Haringey & Islington- The Gynaecology Collaborative.
Job summary:
The small but effective management and support structure includes local GPs, nurses, practice managers and other non-clinical staff.
It has a core team of less than 50 staff, based in its Holloway office, and in total employs around 150 the majority on a monthly, part-time basis.
IGPF are looking for a flexible individual to join its Community Gynaecology Team currently serving Haringey & Islington The Gynaecology Collaborative.
Responsibilities:
Primarily the post holder will support The Gynaecology Collaborative administration function as follows:
Undertake a variety of administrative duties to assist the operations team with the running of the Gynaecology service.
Greet patients and visitors to community gynaecology clinics in a warm, welcoming and professional manner.
The clinics are located in existing healthcare premises across Haringey & Islington.
Provide on-site support to gynaecology clinicians by ensuring that follow up instructions are actioned accordingly (i.e. discharge letters, secondary care referrals, follow-up appointments, chasing up receipt of investigation results etc).
Respond to and/or redirect all patient and visitor requests appropriately.
Support the collection of patient satisfaction surveys.
Act as chaperone when required.
Working with administration team in ensuring all patient information is managed appropriately and stored correctly, including monitoring referral inboxes and processing incoming referrals accordingly.
Have a working knowledge of all office based software and hardware, i.e. photocopier, patient information system (EMIS).
Work safely at all times in accordance with legislative requirements and Federation policies and procedures
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.
They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff and other healthcare workers.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Federation may only be divulged to authorised persons in accordance with the Federation policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the Federation's Health & Safety Policy, to include:
Using personal security systems within the workplace according to Practice guidelines
Identifying the risks involved in work activities and undertaking such activities
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