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Mental Health In-patient Admin Assistant

3 months ago

Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time
At MPFT we pride ourselves on staff wellbeing and development and can we offer you:

  • Opportunities for flexible working (depending on the role)
  • Career development opportunities and coaching plus access to in house training programs
  • Innovative research training program entitled STARS (Supporting the advancement of Research Skills)
  • Child Care Vouchers Scheme
  • Recognition and engagement through our staff LOVE awards, LOVE long service awards and Staff Engagement Surveys
  • NHS discounts available via the Blue Card and Red Guava schemes
  • Our SOOTHE resources supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent.
  • Counselling support and lifestyle information with advice on a variety of personal matters
- "In our Gift" providing a platform for your voice to be heard to inform change

  • The opportunity to purchase additional annual leave

Band 2 Mental Health In-patient Administrative Assistant:

Would you thrive working within the Mental Health Inpatient Admin Team in Stafford? Working across two busy Older Adult Wards at St Georges Hospital, Baswich Ward and Bromley Ward.

Our clinical colleagues depend on our admin team to provide an efficient, effective service to support them in delivering the very best care to our service users.

What are we looking for?

  • A focus and passion for quality
  • A person who is flexible, independent and conscientious
  • Pays attention to detail and prides themselves in their work
  • Strong confident communication skills
  • Transferrable administration and computer skills
  • Honesty, integrity and commitment
  • Ideally you would hold an NVQ level 2 or equivalent qualification/experience
Midlands Partnership NHS Foundation Trust (MPFT) is an award winning organisation with over 9000 employees.

We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.


We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.

What will the role entail?

  • Various administration tasks such as creating template and bespoke letters.
  • Handling enquiries from service users, family members and other professionals.
  • Working as part of a very busy admin team to provide a firstclass admin service to our Mental Health clinicians
  • Input or extract data, as required, on clinical data system RIO (training provided).
  • Prioritise and manage own workload to meet the needs and requirements of the service demands.
  • Supporting the Band 3 Inpatient Administrators, nursing staff and clinicians.
  • Provide cover for other administrative staff within the service as required.
What we can offer

  • An opportunity to start your career in the NHS
  • Training on our Clinical and Trust systems
  • Individually tailored induction/training in post plus shadowing colleagues
  • Competitive annual leave commencing at 27 days plus bank holidays and rising to 29 days after 5 years and 33 days after 10 years.
  • Qualification options such as NVQs
  • Regular 1to1 supervisions and appraisals with your Manager
  • Joining the NHS pension scheme
  • Support services such as Occupational Health and Wellbeing Services
  • NHS discounts such as Blue Light Card option

Job Detail:

Full Time (37.5 hrs per week) 8am-4pm, Monday to Friday. Work base - Baswich and Bromley Ward, St Georges Hospital, Stafford.