Current jobs related to Product and Warranty Assitant - Poole, Poole - Reid Bikes

  • Lead Production Coordinator

    1 month ago

    Poole, Poole, United Kingdom Sunseeker International Ltd Full time

    Are you ready to take on the role of a Marine Production Supervisor?In a world where digital production meets traditional craftsmanship, we remain dedicated to building exquisite, hand-finished vessels. Our vibrant Shipyards, home to approximately 2000 dedicated Team Members, embody a unique and dynamic environment. With a blend of seasoned professionals and...

  • Marine Production Supervisor

    1 month ago

    Poole, Poole, United Kingdom Sunseeker International Ltd Full time

    Are you ready to lead as a Marine Production Supervisor?In a world where digital innovation meets traditional craftsmanship, we remain dedicated to producing meticulously crafted, hand-finished vessels. Our dynamic Shipyards, supported by a dedicated workforce of approximately 2000 team members, create a unique environment that embodies our community...

  • Electronics Design Engineer

    3 days ago

    Poole, Poole, United Kingdom Copello Full time

    Electronics Design EngineerJoin Copello, a leading manufacturer of naval defence hardware, as an Electronics Design Engineer. We design and manufacture instruments and systems for the defence and civil markets worldwide.Key Responsibilities:Develop high-quality, reliable, and safe electronic designs, with relevant documentation in accordance with our...

  • Electronics Design Engineer

    3 days ago

    Poole, Poole, United Kingdom Copello Full time

    Electronics Design EngineerJoin Copello, a leading manufacturer of naval defence hardware, as an Electronics Design Engineer. We design and manufacture instruments and systems for the defence and civil markets worldwide.Key Responsibilities:Develop high-quality, reliable, and safe electronic designs, with relevant documentation in accordance with our...

  • Senior Project Manager

    2 weeks ago

    Poole, Poole, United Kingdom Flowbird Group Full time

    Senior Project ManagementAt Flowbird Group, we are seeking an experienced Senior Project Manager to lead and manage significant project scope, delivering highly technological products in a complex programme environment with demanding timescales.Key ResponsibilitiesEnsure project schedule and budget are tracked and remain on target.Provide regular financial...

  • Senior Project Manager

    2 weeks ago

    Poole, Poole, United Kingdom Flowbird Group Full time

    Senior Project ManagementAt Flowbird Group, we are seeking an experienced Senior Project Manager to lead and manage significant project scope, delivering highly technological products in a complex programme environment with demanding timescales.Key ResponsibilitiesEnsure project schedule and budget are tracked and remain on target.Provide regular financial...

  • Electronics Design Engineer

    3 days ago

    Poole, Poole, United Kingdom Copello Full time £45,000 - £60,000

    ## Electronics Design Engineer Role ### Job Summary We are seeking an experienced Electronics Design Engineer to join our team at Copello. As an Electronics Design Engineer, you will be responsible for designing and developing high-quality electronic systems for our naval defence hardware products. ### Key Responsibilities * Design and develop electronic...

  • Electronics Design Engineer

    3 days ago

    Poole, Poole, United Kingdom Copello Full time £45,000 - £60,000

    ## Electronics Design Engineer Role ### Job Summary We are seeking an experienced Electronics Design Engineer to join our team at Copello. As an Electronics Design Engineer, you will be responsible for designing and developing high-quality electronic systems for our naval defence hardware products. ### Key Responsibilities * Design and develop electronic...

  • Electronics Design Engineer

    3 days ago

    Poole, Poole, United Kingdom Copello Full time £45,000 - £60,000

    ## Electronics Design Engineer Role ### Job Summary We are seeking an experienced Electronics Design Engineer to join our team at Copello. As an Electronics Design Engineer, you will be responsible for designing and developing high-quality electronic systems for our naval defence hardware products. ### Key Responsibilities * Design and develop electronic...

  • Electronics Design Engineer

    3 days ago

    Poole, Poole, United Kingdom Copello Full time £45,000 - £60,000

    ## Electronics Design Engineer Role ### Job Summary We are seeking an experienced Electronics Design Engineer to join our team at Copello. As an Electronics Design Engineer, you will be responsible for designing and developing high-quality electronic systems for our naval defence hardware products. ### Key Responsibilities * Design and develop electronic...

  • Customer Service Representative

    4 weeks ago

    Poole, Poole, United Kingdom Platinum Recruitment Consultancy Full time

    Job Summary:We are seeking a highly skilled and experienced After Sales Advisor to join our team at Platinum Recruitment Consultancy. As an After Sales Advisor, you will play a crucial role in providing exceptional customer service to our clients by efficiently managing vehicle bookings, repairs, and customer communication.Key Responsibilities:Schedule and...

  • Senior Project Manager

    6 days ago

    Poole, Poole, United Kingdom Flowbird Group Full time

    Job Title: Senior Project ManagerFlowbird Group is seeking a highly skilled Senior Project Manager to lead and manage significant project scope, delivering highly technological products in a complex programme environment with demanding timescales.Key Responsibilities:Ensure project schedule and budget are tracked and remain on target.Provide regular...

  • Senior Project Manager

    6 days ago

    Poole, Poole, United Kingdom Flowbird Group Full time

    Job Title: Senior Project ManagerFlowbird Group is seeking a highly skilled Senior Project Manager to lead and manage significant project scope, delivering highly technological products in a complex programme environment with demanding timescales.Key Responsibilities:Ensure project schedule and budget are tracked and remain on target.Provide regular...

  • Repair Management Specialist

    4 weeks ago

    Poole, Poole, United Kingdom Platinum Recruitment Consultancy Full time

    Job Summary:We are seeking a highly skilled and experienced After Sales Advisor to join our team at Platinum Recruitment Consultancy. As an After Sales Advisor, you will play a crucial role in providing exceptional customer service to our clients by efficiently managing vehicle bookings, repairs, and customer communication.Key Responsibilities:Schedule and...

  • Senior Project Manager

    3 weeks ago

    Poole, Poole, United Kingdom Flowbird Group Full time

    Job SummaryWe are seeking a highly experienced Senior Project Manager to lead and manage significant project scope for the Flowbird Group. As a key member of our programme team, you will be responsible for delivering highly technological products in a complex programme environment with demanding timescales.Key ResponsibilitiesEnsure project schedule and...

  • Senior Project Manager

    3 weeks ago

    Poole, Poole, United Kingdom Flowbird Group Full time

    Job SummaryWe are seeking a highly experienced Senior Project Manager to lead and manage significant project scope for the Flowbird Group. As a key member of our programme team, you will be responsible for delivering highly technological products in a complex programme environment with demanding timescales.Key ResponsibilitiesEnsure project schedule and...

  • Service Advisor

    3 weeks ago

    Poole, Poole, United Kingdom Jago Consultants Full time

    Job Role - Motor Vehicle Service AdvisorWe are seeking a skilled Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in ensuring the highest standard of customer service and professionalism when interacting with customers and members of the public.Key Responsibilities:Provide customers with clear and...

  • Service Advisor

    3 weeks ago

    Poole, Poole, United Kingdom Jago Consultants Full time

    Job Role - Motor Vehicle Service AdvisorWe are seeking a skilled Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in ensuring the highest standard of customer service and professionalism when interacting with customers and members of the public.Key Responsibilities:Provide customers with clear and...

  • Senior Project Manager

    7 days ago

    Poole, Poole, United Kingdom Flowbird UK Full time

    Job Title – Senior Project ManagerFlowbird UK is a leading provider of smart city solutions, with a presence in 60 countries and a team of over 1,300 employees. We are seeking an experienced Senior Project Manager to lead and manage significant project scope, delivering highly technological products in a complex programme environment with demanding...

  • Senior Project Manager

    7 days ago

    Poole, Poole, United Kingdom Flowbird UK Full time

    Job Title – Senior Project ManagerFlowbird UK is a leading provider of smart city solutions, with a presence in 60 countries and a team of over 1,300 employees. We are seeking an experienced Senior Project Manager to lead and manage significant project scope, delivering highly technological products in a complex programme environment with demanding...

Product and Warranty Assitant

4 months ago

Poole, Poole, United Kingdom Reid Bikes Full time

Reid Bikes design, manufacture and distribute bikes, eBikes, scooters, eScooters, and watersports leisure products to 30 countries around the world from our established factories and supply chain in Asia.

We do this under our own Reid brand as well as designingand manufacturing for other brands.

We have a strong and passionate team that has helped the business grow significantly over the last couple of years, and need another strong team player to help us to continue on our journey.

It is more important now thanever to ensure we are developing the best products in the market for our network of distributors around the globe as early as possible.

Service and warranty support is also vital to our partners around the world, as service is one of our three key pillarsof our business.


Product Assistant Responsibilities

  • Breaking down BOM's to less technical marketing descriptions
  • Answering customer questions communicated through marketing department
  • Assisting with colour selections and paint colours as agreed with all stakeholders
  • Organisation of files and technical documents relating to product development
  • Ensuring all bikes are photographed
  • Filing product files and images when they come in and sharing with Marketing Dept
  • Chasing all models on Sample Tracker each week to update Product Manager
  • Checking and filing all QC reports sent by our team in China and suppliers across Asia
  • General support of Product Manager

Warranty Support Responsibilities

  • Working with key accounts and distribution partners globally for product and warranty support
  • Making suggestions for product changes based on feedback from our partners when discussing warranty matters
  • Administration of warranty matters in Prospect365 software for Reid Bikes Ltd
  • Administration of warranty matters for Reid Cycles Pty Ltd (Our Australian retail business)
  • Monthly reports and credits with key suppliers for Reid Bikes Ltd and Reid Cycles Pty Ltd
- eBike diagnostic advice
  • In control of manufacturers diagnostic software and communicating fault codes


We are looking for someone who is experienced in this field, with a strong knowledge of bike product and remote communication of suppliers them via third party assemblers.

We need someone who can slip seamlessly into our growing team, adding value and experiencewhere we need it as a business.

The role is based at our modern head office in Poole, close to local nature reserves and bridleways. To learn more about Reid Bikes you can check out our website.

Competitive salary dependent upon experience.