Head of Cash

Head of Cash & Liquidity Management Operations page is loaded

Head of Cash & Liquidity Management Operations Apply locations London, United Kingdom time type Full time posted on Posted 29 Days Ago job requisition id R125401

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role / Department

This is a senior Operations leadership role, within our Global Payments & Cash Management Operations (PCMO) group. PCMO (also referred to a Cash Services) forms part of the Asset Servicing COO organisation. The role reports to the Global Head of Cash Services (Global Payments & Cash Management Operations)

PCMO comprises (i) Payment Operations (ii) Cash & Liquidity Management Operations (iii) Payment Scheme Operations and (iv) Capability & Industry.

The Cash & Liquidity Management Operations group comprises approximately 150 Partners located across our London, Chicago, Guernsey, Bangalore, Pune and Melbourne offices. The group delivers core cash & liquidity management operations & treasury trade support services to include interest claims management.

PCMO have embarked on a transformational journey to renovate how we deliver our core payments, cash & liquidity management services. Over the next 2 years & beyond, the role will work in close partnership with leaders across Cash Services, Treasury, Credit, Business and Technology to:

• drive our transformation;
• enhance workflow;
• optimize operational processes;
• drive operational resiliency;
• strengthen our control environment;
• unlock productivity opportunities.

Job Summary

• Job focus is on managing others and applying operational or strategic management skills.
• Management responsibilities and decisions likely include hiring, performance reviews, pay decisions and development.
• Achieves goals mostly through work of others. Provides leadership and direction through senior managers.
• Is accountable for the performance and results of a major part of the organization (significant operational segment within Northern Trust function or a region/country within a function).
• Develops and executes strategy to achieve key business objectives.
• Decisions are guided by company and functional strategy and objectives. Manages and provides expertise for multiple functional groups within the Practice.
• Responsible for collaborating with Global Services senior leaders, as well as other Practice Execs and business leaders to develop strategic and financial objectives and for leading the execution of those objectives.
• Responsible for assessing opportunities to streamline processes and implement change via system enhancements and/or automation, as appropriate.
• Proactively build relationships and partner with capability teams to uncover opportunities and develop strategies to improve service.
• Conduct the performance management process, identify training and development needs, and establish performance standards for the Practice.

Major Duties

• Evaluates key business challenges; directs the development of new or innovative solutions
• Guided by Northern Trust and/or organization functional strategy, impacts results of the company, a major operational segment or company-wide organization function.
• Define the function and necessary production organization to carry out business objectives
• Proactively research and coordinate enhancements and transformation
• Support Business in providing thought leadership to benefit NT
• Partner with the Head of GS and Service RM's to improve the function
• Responsible for maintaining quality service with future considerations
• Ensure changes match industry trends and client expectations in terms of partnering with technology and service delivery
• Effectively manage financial health of the practice and remain in budget
• Advocate for cost-effective strategies that meet client needs
• Identify opportunities for continuous efficiencies, scale, and value
• Organize the functional work from a process and locational regulatory standpoint
• Responsible for control and risk management
• Provide input to Talent Decisions as related to upskilling the function from a service perspective
• Effectively manage change and transformation objectives
• Point of contact for issues specific to functions under management
• Coordinate operational response to complex issues
• Accountable for delivering quality solutions with an eye to the future of expense management and client service delivery
• Collaborate with other Practice Execs and capabilities to deliver and overall seamless operational offering
• Collaborate closely with Relationship Managers to identify issues
• Coordinate response between operational teams
• Liaise between BU stakeholders and Global Services operational leaders on recurring issues

Knowledge/Experience

• Senior leadership experience within cash management, liquidity management & payment operations, ideally from a Bank/Investment Bank/Custody Bank
• First-hand experience of re-imagining operational delivery & delivering change
• A change agent & champion of constant process improvement
• Data driven – uses data to measure performance, manage risk and prioritise
• Strong senior stakeholder management skills and an effective communicator
• Have the ability to break complex issues down into understandable problem statements, bring their team together to engineer practical solutions
• Applies in-depth knowledge of own organization function or major operational segment as well as business and commercial expertise to differentiate the company from the competition
• Shapes the opinions of, and negotiates with, other senior leaders; establishes collaborative relationships across the business and with external organizations
• Requires deep knowledge of Global Services functions, technology and processes.
• Requires strong leadership and forethought to lead the function globally

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Similar Jobs (5) Global Head of Stewardship - Asset Management locations 2 Locations time type Full time posted on Posted 30+ Days Ago UK Head of Operational Resilience (UKCP) - SVP level remote type Hybrid locations 5 Locations time type Full time posted on Posted 30+ Days Ago Capital Markets Risk and Resiliency Associate remote type Hybrid locations London, United Kingdom posted on Posted 18 Days Ago

A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we've been named one of the world's most admired companies.

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call North America), Asia Pacific), India), Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements

APAC/INDIA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

EMEA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT

It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.

#J-18808-Ljbffr

---