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Office Administrator

3 months ago

Portsmouth, Portsmouth, United Kingdom Top Jobs Group Ltd Full time
We are recruiting for a Sales Administrator for one of our environmental management clients in Portsmouth
-
£13.

30 per hour, plus commission:
-
Monday to Friday Hours:

- **Temp to Perm
  • Salary when perm
- £22,000**
Please call the recruitment team for more information

EXCELLENT BENEFITS WHEN GO PERMANENT
-
25 days annual leave:

-
Free car parking:

-
Excellent Bonus scheme:

-
Pension scheme (after qualifying period):

-
Employee Assistance Programme:

-
Cycle to work scheme
You will be calling around existing clients and prospect clients and selling products. Arranging the most effective solution for the customers and proactively seek opportunities to upsell to customers. You will be resolving problems by clarifying issues and providing solutions, escalating unresolved problems when appropriate.

THE ROLE

  • Respond to customer queries via all channels in a friendly and courteous manner, ensuring Contact Centre targets are met.
  • Identify the most suitable waste solution and capture all the relevant details from the customer in the system in an accurate and efficient manner, processing payments when required.
  • Resolve customer complaints in a professional manner, ensuring you provide a resolution adhering to the Company's procedures and escalate where appropriate.
  • Proactively seek opportunities to effectively upsell DS packages to customers, making them aware of promotions and reinforce the benefits.
  • Maintain customer satisfaction records through the customer satisfaction survey, feedback and commendations.
  • Register members ensuring they understand the benefits and meet the requirements. Collate information required to register and update the membership list.
  • Complete tasks as required and support other departments within the business when requested to do so. (e.g. POA, prior notice calls, driver paperwork)

APPLY NOW


If you would like to speak to us about this Fantastic Job opportunity, please do get in contact with Top Jobs Group.


Top Jobs Group acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Top Jobs Group Ltd is an Equal Opportunities Employer.

Job Type:
Temp to perm

Contract length: 13 weeks

Salary:
£13.30 per hour

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday
  • No weekends

Work Location:
In person

Reference ID:
Julie - Admin Port