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Communities Manager

3 months ago

Southwark, Greater London, United Kingdom Page Group Full time
As Communities Manager, you will be responsible for defining and running RCOT's collaboration offer for members. Members of their occupational therapy community share a passion for sharing, collaborating and learning from each other.

Client Details


RCOT, the Royal College of Occupational Therapists have championed the profession and the people behind it for over 90 years; and today are thriving with over 35,000 members.

RCOT's Movement Building and Membership Directorate is all about providing fantastic experience, interactions, and
services to their members. They are focused on their members and member growth.

The RCOT team works to understand, support and activate their membership, to bring the profession together into a powerful movement for change across the UK.

Their aim is to inspiretheir members, build communities and support members to be as effective
as possible, individually, and collectively.

Description

  • Strategic oversight of RCOT networking offer for members and adopt continuous improvement principles
  • Have specific responsibility for the development and growth of RCOT peer support networks
  • Work with occupational therapy members to create attractive new online communities, increasing engagement, and providing increased member value
  • Be sensitive to change, listening and learning from members and supporting the transition to improved engagement opportunities for the whole membership
  • Create and manage project plans relating to the purpose of the role
  • Work with technical support to develop and run of the new community groups for RCOT members and ensuring that appropriate governance is maintained
  • Work with the Professional Development team to embed learning opportunities in RCOT communities and their activities
  • Work with the Head of Communities and Connections to drive forward the Volunteer Engagement Strategy to increase the number of volunteers and ambassadors for the organisation
  • Provide line management to the two Engagement Officers for RCOT communities and representatives.
  • Run key meetings with RCOT branch representatives for updates, problem solving and support
  • Be data driven for analysis of member engagement and performance reporting

Profile
A proven ability to support communities or learning networks

Great interpersonal skills, with a professional demeanour that generates trust and confidence of a wide range of audiences

Be comfortable with digital technologies and digital platforms, adapting and learning quickly with the ability to teach others

Be member focused in your approach to your role and have a clear passion for working with people

An ability to empathise with the community and connection needs of occupational therapy communities

Ability to handle conflict / remaining calm under pressure / resolution focused

Strong organisational skills

Sound analytical interpretation and presentation skills

Ability to respond and work at pace

Demonstrated leadership experience in member engagement

A solutions-driven and practical ability to create or adapt strategies to suit the situation

The ability to manage complex projects with multiple stakeholders from start to finish

Highly developed written and verbal communication skills including presentation and report-writing skills

Ability to work as part of a team and to collaborate effectively to provide matrix leadership and thought leadership

An enthusiasm to live and model the RCOT values across all areas of work

A demonstrable passion for embedding environmental sustainability principles across all areas of work

Job Offer
Rewards and benefits are just one part of the reason RCOT is a great place to work. They offer significant benefits, including private healthcare, Christmas closure and an Employee Assistance Programme. In addition, they offer a hybrid working model whichoffers a blend of home and office-based working.