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Restaurant Operations Manager
2 months ago
- Develop and implement standard operating procedures (SOPs) to maintain consistency across all areas of the restaurant.
- Monitor inventory, manage budgets, and ensure profitability while maintaining the quality of products and services.", "Team Management": "- Lead, mentor, and develop a high-performing team, promoting a culture of pride, honesty, and continuous improvement.
- Foster an environment where team members feel valued, respected, and motivated to deliver their best work.
- Conduct regular performance evaluations, provide constructive feedback, and create development plans for staff growth.", "Customer Experience": "- Ensure a welcoming and unpretentious atmosphere, where every customer feels valued and appreciated.
- Address customer feedback promptly and effectively, ensuring a high level of customer satisfaction.
- Maintain a visible presence in the dining area, engaging with customers and ensuring an outstanding dining experience.", "Quality Assurance": "- Uphold the highest standards of food quality, safety, and presentation.
- Work closely with the kitchen team to ensure consistency and excellence in every dish served.
- Continuously evaluate and improve processes to enhance the overall quality of the restaurant.", "Financial Management": "- Manage financial performance, including budgeting, forecasting, and cost control.
- Analyse financial reports to identify opportunities for growth and increased profitability.
- Develop and implement strategies to drive revenue while maintaining the restaurant's core values.", "Strategic Planning": "- Collaborate with the ownership team to set long-term goals and strategic initiatives.
- Stay informed of industry trends and innovations, incorporating best practices into the restaurant's operations.
- Lead efforts in marketing, community engagement, and partnerships to increase the restaurant's visibility and reputation."}, "Qualifications": "Proven experience as a General Manager or similar leadership role in the restaurant industry.
Strong understanding of restaurant operations, including front-of-house and back-of-house management.
Excellent leadership, communication, and interpersonal skills.
Ability to manage and inspire a diverse team with a commitment to quality and excellence.
Financial acumen with experience in budgeting, forecasting, and cost management.
A passion for delivering exceptional customer experiences and upholding the restaurant's core values.", "What We Offer": "28 days paid holiday
Pension scheme
Meals when on shift
50% discount at our sites
We are an equal opportunity employer and welcome candidates from all backgrounds to apply."}
