Account Manager
1 week ago
We are seeking a highly skilled and experienced Account Manager to join our Anabas Operations Management team. As a key member of our team, you will be responsible for leading and managing a team of site leads and operatives, delivering services to client portfolios, and ensuring that client-specific SLAs and KPIs are achieved.
Key Responsibilities- Lead and manage a team of site leads and operatives
- Deliver services to client portfolios
- Ensure client-specific SLAs and KPIs are achieved
- Provide cover in the absence of the Account Director
- Manage multiple client relationships
- Hold an SIA non-front line licence
- Be prepared to undergo BS7858 security vetting
- Be a self-motivated senior manager with a can-do attitude and strong customer service ethic
- Have a sound working knowledge of both hard and soft services
- Demonstrate gravitas with clients and stakeholders
- Have demonstrable leadership experience and interpersonal skills
- Be qualified to Degree level in a subject area to provide competence in Building Services M&E or relevant experience
- Have a technical acumen to implement and deliver the service strategy
- Ability to create, identify, and exploit TFM and technical opportunities within an existing client portfolio
- Appropriate experience of providing SME and contractual interpretation capability
- Customer-driven and focuses on continuous improvement
- A competitive salary of between £50,000 and £55,000 per annum
- A holiday entitlement of 33 days, including bank holidays
- Employee Assistance Programme
- Access to Life Assured App
- Life Insurance x 1 annual salary
- Recognition and Reward scheme
- Cycle 2 Work scheme
- Recommend a friend scheme
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