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Operations Manager Employability Specialist

2 months ago

Southwark, Greater London, United Kingdom Get Set UK Full time
Lead Our Employability and Skills Programmes

As an Operations Manager at Get Set UK, you will play a key role in leading our Employability and Adult Skills programmes regionally. Your primary responsibility will be to drive success and exceed objectives, ensuring quality, compliance, and positive outcomes across our RESTART and Skills contracts.

Your Key Responsibilities
  • Team Leadership: Develop and guide a high-performing team to meet performance goals and foster individual growth.
  • Performance Management: Oversee daily operations, ensuring contract compliance and high-quality delivery.
  • Stakeholder Engagement: Build and maintain strong relationships with internal and external partners.
  • Reporting: Create and present performance reports for the Executive and Board.
  • P&L Management: Manage the Profit and Loss for the Restart CPA, driving financial success.
  • Recruitment: Recruit and develop a motivated team to meet service needs.
  • Business Development: Drive growth in line with contracts and business goals.
  • Relationship Management: Maintain positive relationships with commissioners and prime stakeholders.
What We're Looking For
  • Experience: 4+ years in management, ideally within Skills or Welfare to Work sectors, with multi-contract and multi-site management experience.
  • Leadership: Proven ability to build, inspire, and lead multi-disciplinary teams.
  • Operational Expertise: Strong understanding of Restart and DWP contract requirements, with experience in delivering services to rigorous standards.
  • Strategic Thinker: Experience developing 'go to market' plans and business development strategies.
  • Analytical: Competent in data analysis and reporting, with expertise in Power BI and MS Packages.
  • Communication: Excellent communication skills, tailored to diverse audiences.
  • Organised: Strong time management and organisational skills in fast-paced environments.
Our Values
  • Be Ambitious: Show determination and innovation in your approach.
  • Be Inspiring: Inspire responsibility through your daily actions.
  • Be Proud: Take pride in your daily achievements and want to support your local community.
  • Be Considerate: Collaborate well in an inclusive environment.
  • Own It: Own your attitude, motivation, and actions.
Our Promise to You

We're committed to supporting you as much as you support our clients. Our mission is to empower, ignite opportunities, support resilience, and nurture career success for everyone. Our workplace is dynamic, committed, encouraging, and empathetic, offering a range of benefits, including competitive salaries, comprehensive pension schemes, healthcare packages, gym memberships, and continuous training and development opportunities.