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Commercial Manager

3 months ago

Solihull, Solihull, United Kingdom Xoserve Full time

Who we are

Xoserve is the Central Data Service Provider, that sits at the heart of Britain's complex gas market as a specialised contract management and assurance company. Xoserve maintains accountability for the delivery of the Data Services Contract for the industry, which is delivered by a key outsourced service provider.

We need people who are comfortable, and excited, about operating in the middle of a two-sided business model. We embrace modern technology and want people who are adept at weighing up the needs of our customers, on either side, taking pride in connecting them via seamless automated and digital processes.

About the role

Reporting to the Associate Commercial Director, the Commercial Manager is responsible for overseeing strategic and day-to-day contract management for the delivery of bought-in goods and services. This includes proactively monitoring end-to-end supplier performance to ensure it meets agreed levels and driving service improvement activities, where required.

This new role will be pivotal in Xoserve's attainment of its key strategic direction and future ambitions, by building robust, fair and enduring partnerships with primary supply partners. The Commercial Manager shall be an advocate of Xoserve's vision and have the responsibility for ensuring our supply partners are totally aligned to our delivery model.

The Commercial Manager will also assist and contribute to the maintenance of all contract and procurement processes and repositories and monitor suppliers' performance through regular interface meetings and applying best practice principles and drive value engineering initiatives to secure optimum service provider performance delivery.

Responsibilities

Supporting Procurement, Early Market Engagement and Benchmarking;

  • For all bought in services, work alongside procurement Colleagues to ensure that we apply robust and appropriate Commercial principles in the appointment of selected partners, in the supply of services and product sets.
  • Adhere to and apply company policies (including, tender and contract documentation, tender process, contract award and contract administration).
  • Support contract negotiations that result in fair and reasonable commercial and contractual terms and conditions for Xoserve and the selected supply partner(s)

Contract Management;

  • Manage the contractual and commercial relationships with our main subcontractor and other third-party suppliers, to ensure delivery of contracted commitments to budget.
  • Manage contractual change control processes working closely with the relevant service recipient and business functions to ensure that the contract changes negotiated deliver the outcomes required by the Stakeholder.
  • Align contract changes, to ensure they reflect the requirements of Xoserve customers. All approved changes must be designed to create sustainable service delivery and achieve value for money targets.
  • Identify Commercial risks and apply effective mitigations, working with the Risk and Audit function.
  • Create, update and actively monitor key service performance indicators and apply appropriate contractual levers to recover under performance. Seek innovative solutions and apply best practice to improve productivity and cost reduction.
  • Provide comprehensive support in quantifying, analysing, and managing costs whilst ensuring value is derived from Xoserve third-party contracts.
  • Provide advice and input to our contracting and commercial arrangements with industry and internal Xoserve customers.
  • Provide advice across the business on contract and commercial matters generally, acting as an initial point of escalation for contract challenges and liaising with legal, finance and the business to understand the implications and risks for Xoserve.

Specialist/Technical Expertise

  • Developed understanding of contractual terms and conditions and contract management processes.
  • Strong analytical skills, with the ability to assess situations quickly, based on fact, and make informed decisions and/or recommendations.
  • Self-starter, able to work independently and take the initiative and accountability to deliver the requirements of the role.
  • Innovative thinker / problem solver who shows good attention to detail.
  • Experience of supplier negotiations using sound sourcing principles and a fact-based approach.
  • Proven track record in supply market analysis and selection of suppliers.

Why work for Xoserve? We offer:

  • Competitive salary (depending upon experience)
  • Discretionary individual bonus up to 15%
  • Generous Pension Scheme – up to 12% employer contribution
  • Generous Life Assurance provision – 4 x basic salary
  • Income protection for employee after 12 months service
  • Enhanced annual leave entitlement, with opportunity to buy additional holiday each year
  • Enhanced family friendly policies
  • Commitment to provide learning & development opportunities
  • Access to contributory Private Medical Insurance for employee and family (Bupa)
  • Health cashback plan for employee plus up to four dependent children (Medicash)
  • 24/7 virtual GP plus remote access to Physiotherapy, Mental Health Support and Medical Second Opinion ()
  • Electric Vehicle Salary Sacrifice Scheme (Octopus EV)
  • Free confidential Employee Assistance Programme (LifeWorks)
  • A wide range of wellbeing initiatives.
  • Fantastic range of discounts on high street retailers, grocery stores, cinema tickets,holidays and more
  • Volunteering hours for our local communities
  • Financial support to help cover the cost of one annual professional membership subscription

The Energy Industry is about to reform and change at pace, and it needs people like you to come and be part of its new design. If you are interested and consider you have the right skills and experience, we are looking for, please either apply direct on Linkedin or email your CV, together with a covering letter explaining why you believe you are the right candidate to

We are highly committed to building a diverse and inclusive workforce and actively encourage applicants to apply from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.

Xoserve is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, ancestry, place of origin, creed, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. We promise that your opportunity for employment with us depends solely on your qualifications.

Closing date for applications is: Friday 7th June 2024