Current jobs related to Call Centre Advisor - Coventry, Coventry - Workforce Staffing Ltd

  • Call Centre Agent

    3 weeks ago


    Coventry, Coventry, United Kingdom Adecco Full time

    **Job Summary**Adecco is seeking a skilled Customer Service Representative to join our team in Coventry. As a Call Centre Agent, you will be the first point of contact for customers calling our organisation, taking calls that come through the helpline.**Key Responsibilities**Handling first contact responses, registering new queries, and updating records on a...

  • Call Centre Agent

    2 weeks ago


    Coventry, Coventry, United Kingdom Adecco Full time

    **Job Summary**Adecco is seeking a skilled Customer Service Representative to join our team in Coventry. As a Call Centre Agent, you will be the first point of contact for customers calling our organisation, taking calls that come through the helpline.**Key Responsibilities**Handling first contact responses, registering new queries, and updating records on a...


  • Coventry, Coventry, United Kingdom Pertemps Managed Solutions Full time

    Term Time Only - Remote - Telesales Advisor Work from home Full-time - Monday to Friday – Term time only Permanent position £23,000 base salary with an OTE of £29,000 - £30,000 – Pro-ratedPosition Overview: In this role, you will engage in outbound sales communications with customers, presenting an innovative product that offers exceptional...


  • Coventry, Coventry, United Kingdom the-mtc Full time

    Job Title: Commercial Trainer and Skills AdvisorWe are seeking a highly skilled and experienced Commercial Trainer and Skills Advisor to join our Training Team at the Manufacturing Technology Centre (MTC).About the RoleThis is an exciting opportunity to work with a world-class research and development organisation, bridging the gap between academia and...


  • Coventry, Coventry, United Kingdom the-mtc Full time

    Job Title: Commercial Trainer and Skills AdvisorWe are seeking a highly skilled and experienced Commercial Trainer and Skills Advisor to join our Training Team at the Manufacturing Technology Centre (MTC).About the RoleThis is an exciting opportunity to work with a world-class research and development organisation, bridging the gap between academia and...


  • Coventry, Coventry, United Kingdom the-mtc Full time

    Job Title: Commercial Trainer and Skills AdvisorWe are seeking a highly skilled and experienced Commercial Trainer and Skills Advisor to join our Training Team at the Manufacturing Technology Centre (MTC). As a key member of our team, you will be responsible for delivering high-quality technical training to small groups of learners, focusing on commercial...


  • Coventry, Coventry, United Kingdom the-mtc Full time

    Job Title: Commercial Trainer and Skills AdvisorWe are seeking a highly skilled and experienced Commercial Trainer and Skills Advisor to join our Training Team at the Manufacturing Technology Centre (MTC). As a key member of our team, you will be responsible for delivering high-quality technical training to small groups of learners, focusing on commercial...


  • Coventry, Coventry, United Kingdom Mitie Full time

    **Job Summary**We are seeking a highly skilled and experienced Centre Manager in Training to join our team at Mitie. As a key member of our security operations team, you will be responsible for leading IRC Operatives to create a safe and secure environment for our clients.**Key Responsibilities**Lead IRC Operatives to process incoming telephone calls,...


  • Coventry, Coventry, United Kingdom Financial Ombudsman Full time

    Customer Call Hub Team LeaderJob Summary: We are seeking an experienced Customer Call Hub Team Leader to lead a team of customer service advisors and ensure the smooth day-to-day running of our inbound telephony customer service environment.Key Responsibilities:Lead a team of up to 12 customer service advisors, providing coaching and development...


  • Coventry, Coventry, United Kingdom Financial Ombudsman Full time

    Customer Call Hub Team LeaderJob Summary: We are seeking an experienced Customer Call Hub Team Leader to lead a team of customer service advisors and ensure the smooth day-to-day running of our inbound telephony customer service environment.Key Responsibilities:Lead a team of up to 12 customer service advisors, providing coaching and development...


  • Coventry, Coventry, United Kingdom Solus Accident Repair Centres Full time

    Job Title: Customer Service AdvisorCompany: Solus Accident Repair CentresOverviewAre you looking for a rewarding position where you can grow and contribute to our esteemed customer service at Solus, part of the Aviva family?ResponsibilitiesThe Role:We are seeking a Customer Service Advisor to join our committed customer support team. In this role, you will...


  • Coventry, Coventry, United Kingdom AMR - Specialist Property Recruiters Full time

    Auction Sales Advisor/Valuer OpportunityWe are seeking an experienced Auction Sales Advisor/Valuer to join our specialist department. As a key member of the team, you will assist with the day-to-day running of the department, property appraisals, and contribute to the growth of the department through ONLINE and LIVE auctions.Key Responsibilities:General...


  • Coventry, Coventry, United Kingdom AMR - Specialist Property Recruiters Full time

    Auction Sales Advisor/Valuer OpportunityWe are seeking an experienced Auction Sales Advisor/Valuer to join our specialist department. As a key member of the team, you will assist with the day-to-day running of the department, property appraisals, and contribute to the growth of the department through ONLINE and LIVE auctions.Key Responsibilities:General...


  • Coventry, Coventry, United Kingdom Coventry and Warwickshire Mind Full time

    About the RoleWe are seeking a skilled Client Referral Advisor to join our team at Coventry and Warwickshire Mind. As a key member of our team, you will be responsible for providing an efficient and accurate client referral service to NHS Talking Therapies (IAPT) Telephone and Referral Centre.Main ResponsibilitiesAs a Client Referral Advisor, you will be the...


  • Coventry, Coventry, United Kingdom Coventry and Warwickshire Mind Full time

    About the RoleWe are seeking a skilled Client Referral Advisor to join our team at Coventry and Warwickshire Mind. As a key member of our team, you will be responsible for providing an efficient and accurate client referral service to NHS Talking Therapies (IAPT) Telephone and Referral Centre.Main ResponsibilitiesAs a Client Referral Advisor, you will be the...


  • Coventry, Coventry, United Kingdom We Are Group Full time

    About the RoleWe are seeking a skilled Digital Customer Advisor to join our team at We Are Digital. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients.Key ResponsibilitiesTriage calls to signpost callers to the most appropriate support for individuals requiring Digital Assistance.Work with...


  • Coventry, Coventry, United Kingdom We Are Group Full time

    About the RoleWe are seeking a skilled Digital Customer Advisor to join our team at We Are Digital. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients.Key ResponsibilitiesTriage calls to signpost callers to the most appropriate support for individuals requiring Digital Assistance.Work with...


  • Coventry, Coventry, United Kingdom AMR - Specialist Property Recruiters Full time

    Auction Sales Advisor/Valuer OpportunityWe are seeking an experienced Auction Sales Advisor/Valuer to join our specialist department. As a key member of the team, you will assist with the day-to-day running of the department, property appraisals, and contribute to the growth of the department through ONLINE and LIVE auctions.Key Responsibilities:General...


  • Coventry, Coventry, United Kingdom AMR - Specialist Property Recruiters Full time

    Auction Sales Advisor/Valuer OpportunityWe are seeking an experienced Auction Sales Advisor/Valuer to join our specialist department. As a key member of the team, you will assist with the day-to-day running of the department, property appraisals, and contribute to the growth of the department through ONLINE and LIVE auctions.Key Responsibilities:General...


  • Coventry, Coventry, United Kingdom AMR - Specialist Property Recruiters Full time

    Auction Sales and Valuation OpportunityWe are seeking an experienced Auction Sales Advisor/Valuer to join our specialist department. As a key member of the team, you will assist with the day-to-day running of the department, property appraisals, and contribute to the growth of the department through ONLINE and LIVE auctions.Key Responsibilities:General sales...

Call Centre Advisor

3 months ago


Coventry, Coventry, United Kingdom Workforce Staffing Ltd Full time

Job Title:
Call Centre Advisor

Location:
Coventry

Salary:
£ £12.00 per hour

Hours:
Monday to Friday 9am - 5:30pm


Our client is a global provider of award-winning consumer products and due to expansion is looking to grow their customer service team.

You must be passionate about providing excellent customer service as our client is extremely passionate about their products, and so are their customers.


Customer service is at the heart of their company and the customer service team are the first point of contact for their customer and seller base.

This is a fantastic opportunity to join a rapidly expanding business, which is on track for phenomenal growth. Excellent promotional opportunities are available as the business grows.

What's in it for you?

  • 23 days holidays plus bank holidays
  • Enhanced company pension scheme
  • Discretionary company bonus
  • Wellbeing support
  • Group Income protection
  • Life assurance
  • Medical cash plan
  • Employee discounts
  • Variety of discounts through Perkbox

Day to day duties will include the following:

  • Dealing with queries regarding deliveries, product questions, refunds, returns or invoices
  • Develop and maintain a deep knowledge of their products to provide value to customers
  • Advise customers about special offers and promotions
  • Be aware of trends and patterns in customer interactions
  • Take ownership of customer requests and follow through to resolution
As an individual you will be need the following skills and experience:

  • Must have previous customer service or sales experience
  • Strong written and verbal communication skills
  • Outgoing nature and positive attitude
  • Flexible and adaptable
  • Hardworking and willing to get the extra mile
  • Comfortable to have multiple conversations with customers at the same time
  • French/Italian/Spanish or German knowledge is an advantage but not essential
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area and are likely to have an office right near you.

Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management.

We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

OFF22