Current jobs related to Medical Receptionist - Stockport, Stockport - Heaton Moor Medical Group

  • Medical Receptionist

    7 days ago

    Stockport, Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

    Job SummaryWe are a dynamic and patient-focused GP practice seeking a skilled Medical Receptionist to join our team. As the first point of contact, this role is crucial in delivering exceptional patient care and ensuring a smooth experience for our patients.Main Responsibilities• Receive and direct patients in person or via phone, providing a courteous and...

  • Medical Receptionist

    7 days ago

    Stockport, Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

    Job SummaryWe are a dynamic and patient-focused GP practice seeking a skilled Medical Receptionist to join our team. As the first point of contact, this role is crucial in delivering exceptional patient care and ensuring a smooth experience for our patients.Main Responsibilities• Receive and direct patients in person or via phone, providing a courteous and...

  • Medical Office Coordinator

    2 weeks ago

    Stockport, Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Receptionist to join our team at Bramhall & Shaw Heath Medical Group. As a Medical Receptionist, you will be the first point of contact for patients and will play a vital role in providing excellent patient care.Main ResponsibilitiesProvide exceptional customer service to patients and...

  • Medical Office Coordinator

    2 weeks ago

    Stockport, Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Receptionist to join our team at Bramhall & Shaw Heath Medical Group. As a Medical Receptionist, you will be the first point of contact for patients and will play a vital role in providing excellent patient care.Main ResponsibilitiesProvide exceptional customer service to patients and...

  • Medical Office Coordinator

    2 weeks ago

    Stockport, Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

    About Bramhall & Shaw Heath Medical GroupWe are a large, busy medical practice located in a thriving community. Our team is dedicated to providing exceptional patient care, and we are seeking a highly skilled and compassionate Medical Receptionist to join our team.Job SummaryWe are looking for a Medical Receptionist who is available to work 4-5 days with...

  • Medical Office Coordinator

    2 weeks ago

    Stockport, Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

    About Bramhall & Shaw Heath Medical GroupWe are a large, busy medical practice located in a thriving community. Our team is dedicated to providing exceptional patient care, and we are seeking a highly skilled and compassionate Medical Receptionist to join our team.Job SummaryWe are looking for a Medical Receptionist who is available to work 4-5 days with...

  • Medical Office Coordinator

    16 hours ago

    Stockport, Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

    Job SummaryBramhall & Shaw Heath Medical Group is seeking a highly skilled and organized Medical Receptionist to join our team. As the first point of contact, this role is integral to our approach to patient care, both face-to-face and over the phone.Main Responsibilities• Receive, assist, and direct patients in person or via phone in accessing the...

  • Medical Office Coordinator

    13 hours ago

    Stockport, Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

    Job SummaryBramhall & Shaw Heath Medical Group is seeking a highly skilled and organized Medical Receptionist to join our team. As the first point of contact, this role is integral to our approach to patient care, both face-to-face and over the phone.Main Responsibilities• Receive, assist, and direct patients in person or via phone in accessing the...

  • Receptionist & Medical Support Officer

    3 weeks ago

    Stockport, Stockport, United Kingdom Stockport Council Full time

    About the RoleThe Receptionist and Medical Support Officer will provide an efficient and effective administrative support service to Stockport Council, serving as the lead practitioner for medical needs and first aid requirements. This role ensures that all policies are maintained, and government guidelines are followed.Key ResponsibilitiesAct as the first...

  • Receptionist

    1 week ago

    Stockport, Stockport, United Kingdom Novanta Full time

    {"Job Title": "Receptionist", "Job Summary": "We are seeking a highly organized and customer-focused Receptionist to join our team at Novanta. As the first point of contact for visitors, you will be responsible for managing the reception area, welcoming employees, and providing exceptional customer service. If you have a passion for delivering a great...

  • Receptionist

    1 week ago

    Stockport, Stockport, United Kingdom Novanta Full time

    {"Job Title": "Receptionist", "Job Summary": "We are seeking a highly organized and customer-focused Receptionist to join our team at Novanta. As the first point of contact for visitors, you will be responsible for managing the reception area, welcoming employees, and providing exceptional customer service. If you have a passion for delivering a great...

  • Receptionist

    4 days ago

    Stockport, Stockport, United Kingdom Novanta Full time

    About the RoleWe are seeking a highly organized and customer-focused Receptionist to join our team at Novanta. As the first point of contact for our visitors, you will be responsible for managing the reception area, welcoming employees, and providing exceptional customer service.Key ResponsibilitiesManage and maintain the reception area, ensuring it is clean...

  • Receptionist

    4 days ago

    Stockport, Stockport, United Kingdom Novanta Full time

    About the RoleWe are seeking a highly organized and customer-focused Receptionist to join our team at Novanta. As the first point of contact for our visitors, you will be responsible for managing the reception area, welcoming employees, and providing exceptional customer service.Key ResponsibilitiesManage and maintain the reception area, ensuring it is clean...

  • Receptionist and Administrative Support Officer

    2 weeks ago

    Stockport, Stockport, United Kingdom Stockport Council Full time

    About the RoleThe Receptionist and Medical Needs Officer will provide an efficient and effective administrative support service to the school, ensuring that all policies are maintained and government guidelines are followed. This role will act as the first point of contact, receiving visitors and dealing with enquiries in a helpful and professional manner,...

  • Receptionist and Administrative Support Officer

    2 weeks ago

    Stockport, Stockport, United Kingdom Stockport Council Full time

    About the RoleThe Receptionist and Medical Needs Officer will provide an efficient and effective administrative support service to the school, ensuring that all policies are maintained and government guidelines are followed. This role will act as the first point of contact, receiving visitors and dealing with enquiries in a helpful and professional manner,...

  • Receptionist Coordinator

    2 weeks ago

    Stockport, Stockport, United Kingdom Novanta Full time

    Job SummaryWe are seeking a highly organized and customer-focused Receptionist to join our team at Novanta. As the first point of contact for our visitors, you will be responsible for managing the reception area and ensuring a warm and welcoming experience for all.Key ResponsibilitiesManage and maintain the reception area, including meeting rooms and academy...

  • Receptionist Coordinator

    2 weeks ago

    Stockport, Stockport, United Kingdom Novanta Full time

    Job SummaryWe are seeking a highly organized and customer-focused Receptionist to join our team at Novanta. As the first point of contact for our visitors, you will be responsible for managing the reception area and ensuring a warm and welcoming experience for all.Key ResponsibilitiesManage and maintain the reception area, including meeting rooms and academy...

  • Front Desk Assistant

    3 weeks ago

    Stockport, Stockport, United Kingdom NHS Professionals Full time

    Job SummaryWe are seeking a highly organized and customer-focused Receptionist to join our team at NHS Professionals. As a Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.Key ResponsibilitiesMaintain a high level of professionalism and courtesy when interacting with patients, visitors,...

  • Front Desk Coordinator

    2 weeks ago

    Stockport, Stockport, United Kingdom NHS Professionals Full time

    Job Title: ReceptionistLocation: NHS ProfessionalsHours: 37.5 hours per week, Monday - Friday, 8.00am - 4.00pmJob Type: Temporary role, possibility of extensionResponsibilities:Maintain a high level of customer service and professionalism at the front deskManage clinic schedules and appointments, ensuring efficient use of timeProcess patient information and...

  • Medical Receptionist

    4 months ago

    Stockport, United Kingdom Heaton Moor Medical Group Full time

    **HEATON MOOR MEDICAL GROUP** **JOB DESCRIPTION - MEDICAL RECEPTIONIST** **MAIN PURPOSE OF POST**: To provide a point of contact for patients, and act as a focal point of communication between patients, Doctors, medical staff and other staff REPORTS TO: Reception Supervisor RESPONSIBLE TO: The Practice Manager and Doctors. **MAJOR DUTIES AND...

  • Medical Receptionist

    4 months ago

    Stockport, United Kingdom Heaton Moor Medical Group Full time

    **HEATON MOOR MEDICAL GROUP** **JOB DESCRIPTION - MEDICAL RECEPTIONIST** **MAIN PURPOSE OF POST**: To provide a point of contact for patients, and act as a focal point of communication between patients, Doctors, medical staff and other staff REPORTS TO: Reception Supervisor RESPONSIBLE TO: The Practice Manager and Doctors. **MAJOR DUTIES AND...

  • Medical Receptionist

    4 months ago

    Stockport, United Kingdom Heaton Moor Medical Group Full time

    **HEATON MOOR MEDICAL GROUP** **JOB DESCRIPTION - MEDICAL RECEPTIONIST (LITTLEMOOR SURGERY OFFERTON)** **MAIN PURPOSE OF POST**: To provide a point of contact for patients, and act as a focal point of communication between patients, Doctors, medical staff and other staff REPORTS TO: Reception Supervisor RESPONSIBLE TO: The Practice Manager and...

  • Medical Receptionist

    3 weeks ago

    Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

    Job summary We are a large busy GP practicelocated over two sites in Bramhall and Shaw Heath. We are looking to employ a medical receptionist with excellent communication and telephone skills who will be available to workacross our 2 sites. As the first point of contact,this role is integral to our approach to patient care, both face to face and...

  • Medical Receptionist

    3 months ago

    Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

    The main duties of the role would be as follows: - Ensure an effective and efficient reception service is provided to patients and any visitors to the practice. This includes answering the phone to deal with enquiries, explain procedures and arrange new and follow up appointments and requests for home visits. - Receive, assist and direct patients in...

  • Medical Receptionist

    4 months ago

    Stockport, United Kingdom Stockport Medical Group Full time

    **JOB TITLE**: RECEPTIONIST REPORTS TO: Senior/Lead Receptionist HOURS: Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either...

  • Medical Receptionist

    4 months ago

    Stockport, United Kingdom Marple Medical Practice Full time

    Job description and person specification **Job title** Medical Receptionist **Line manager** Reception Manager **Accountable to** Practice Manager **Hours per week** 21 hours per week Monday 8.30am to 6.30pm Tuesday 7.45am to 1.45pm Thursday 1.30pm to 7.30pm **Salary** £10.42 per hour **Job summary** To be responsible for undertaking a wide...

  • Medical Receptionist

    4 months ago

    Stockport, United Kingdom Marple Medical Practice Full time

    Job description and person specification **Job title** Medical Receptionist **Line manager** Reception Manager **Accountable to** Practice Manager **Hours per week** 22.5 - 25 hours per week **Salary** £10.42 per hour **Job summary** To be responsible for undertaking a wide range of reception duties and the provision of general support to the...

  • Medical Receptionist

    4 months ago

    Stockport, United Kingdom Bramhall Health Centre Full time

    Wednesday - Friday 1:30pm - 6:30pm DUTIES - Greet and check-in patients upon arrival - Schedule and confirm appointments using the office's scheduling system - Collect and update patient information, including medical history and insurance details - Answer phone calls, take messages, and respond to inquiries in a professional and courteous manner - Assist...

  • Medical Administrator

    4 months ago

    Stockport, United Kingdom BREDBURY MEDICAL CENTRE Full time

    **The purpose of the role is to**: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of...

  • Medical Receptionist

    4 months ago

    Stockport, United Kingdom Caritas GP Partnership Full time

    **MAIN DUTIES AND RESPONSIBILITIES** - To welcome patients as they arrive at the practice. - To make appointments by following the relevant protocols. - To ensure patients are seen by the appropriate clinician. - To handle enquiries, in person, and over the telephone. - To act on requests, from clinicians, and communicate messages to the patients. -...

  • Medical Receptionist

    4 months ago

    Stockport, United Kingdom Vernon Park Surgery Full time

    **Company description** We are a small, friendly practice in Stockport, we have one GP partner, salaried doctor and a Practice Nurse, Assistant Practitioner and a HCA. The admin team consists of a Practice Manager and four receptionists **Job description** Job Summary: To provide a professional and welcoming service to patients, visitors and members of...

  • Medical Records Clerk

    3 months ago

    Stockport, United Kingdom Pennine Care NHS Foundation Trust Full time

    An exciting opportunity has arisen for a motivated and enthusiastic individual to join our Adult Mental Health Services as a Medical Records Clerk/Receptionist. If you are committed to delivering a high quality service and providing the very best standard of care for our patients, then this could be the opportunity for you. We currently have a part time...

  • Receptionist/admin Clerk

    3 months ago

    Stockport, United Kingdom High Lane Medical Centre Full time

    **High Lane Medical Centre** **requires a Receptionist/Admin clerk for 4 days a week. Computer/typing skills essential. Previous experience desired.** 19 hours per week over four days: **Remuneration** From £22,308.00 pro rata per annum, dependent on experience. **Holidays** 5 weeks per annum pro rata, plus all statutory bank holidays. **Pension...

  • Veterinary A&e Receptionist

    3 months ago

    Stockport, United Kingdom Woodcroft Veterinary Group Full time

    We have a fantastic opportunity for a new receptionist to join the friendly team at Woodcroft Veterinary Group. We are looking for a reliable, outgoing, flexible, kind and caring individual. The role will be working as an A&E veterinary receptionist and duties will include: - Answering calls - Triaging - Discussing payment - High levels of customer care -...

  • Medical Receptionist

    4 months ago

    Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

    The main duties of the role would be as follows: - Ensure an effective and efficient reception service is provided to patients and any visitors to the practice. This includes answering the phone to deal with enquiries, explain procedures and arrange new and follow up appointments and requests for home visits. - Receive, assist and direct patients in...

  • Medical Receptionist

    5 months ago

    Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

    Receive, assist and direct patients in person or via phone in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Ensure that enquiries from patients are efficiently handled. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in...

  • Receptionist/administrator

    4 months ago

    Stockport, United Kingdom Park View Group Practice Full time

    The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system b. Process personal, telephone and e-requests for appointments c. Answer...

  • Receptionist/administrator

    3 months ago

    Stockport, United Kingdom Park View Group Practice Full time

    The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system b. Process personal, telephone and e-requests for appointments c. Answer...

  • Support Medical Secretary

    4 months ago

    Stockport, United Kingdom NHS Professionals Full time

    **Job Title**: Support Medical Secretary **Trust Location**: Stockport NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Stockport NHS Foundation Trust would love to hear from you **About the Trust** Stepping Hill Hospital is located on Poplar Grove...

Medical Receptionist

3 months ago

Stockport, Stockport, United Kingdom Heaton Moor Medical Group Full time

HEATON MOOR MEDICAL GROUP

JOB DESCRIPTION - MEDICAL RECEPTIONIST

MAIN PURPOSE OF POST:

To provide a point of contact for patients, and act as a focal point of communication between patients, Doctors, medical staff and other staff

REPORTS TO:
Reception Supervisor

RESPONSIBLE TO:
The Practice Manager and Doctors.

MAJOR DUTIES AND RESPONSIBILITIES OF THE POST:1.
Telephone

  • The telephone must be answered on or before the fifth ring
  • Always give the name of the surgery when answering the phone. Identify yourself when answering calls. Speak clearly and pleasantly
  • Diverting calls to appropriate extensions and taking any messages etc. as required. Never put calls on hold without first establishing the reason for phoning in
  • Without being abrupt, keep the conversation short and to the point, remember there could be someone seriously ill waiting to get through
  • Patients must be given an appointment the first time they phone, and not told to phone back later
  • Offer the patient the first available bookable appointment with the Doctor of their choice this may mean a considerable wait. If this is not convenient to the patient, offer an alternative time and, if necessary, an alternative Doctor. For those patients who cannot wait, you must use your discretion and the facility on the computer and fit them in as soon as possible with whoever has an appointment
  • If someone needs to see a Doctor urgently, they must be prepared to see any Doctor or Nurse Practitioner
2
. Messages

  • Ensure all messages are entered on the computer system
  • Check caller/patients full name, correct address and telephone number are on the computer so they can be contacted by the Doctor if necessary
  • Update new details when necessary
3.
Visits

  • Follow the guidelines for Receptionists re visits (attached)
4.
Patients

  • Making appointments, both on the telephone or at the desk.
  • Being courteous, friendly and helpful at all times, assisting patients with queries, registering new patients or temporary patients and ensuring all correct paperwork is completed.
  • Booking ambulances where necessary
  • Ensuring all requests for home visits, prescriptions and messages are recorded and that unresolved queries are passed to colleagues when shift changes occur
5
Chaperoning

  • At times Receptionists may be asked to chaperone patients during examinations by GPs/Nurse Practitioner
6
Communication

  • Inform Reception Supervisor or Assistant Practice Manager if a GP phones in sick
  • Read the daily journal to keep up to date with any changes and sign
7
Income

  • It is the responsibility of the Receptionist to collect income relating to relevant claim forms and correspondence
  • Record all monies in receipt book and issue receipt to patient
8
Prescriptions

  • When patients come to collect prescriptions please take care ensuring patients' addresses are checked. Reception staff working on the late shift are responsible for ensuring all prescription boxes and pads are safely locked away
9
Records/Filing

  • File notes in strict alphabetical order and change addresses where necessary, and refile in correct position this must be adhered to
  • Repair or make new folders as necessary
10
Housekeeping

  • It is the responsibility of every Receptionist to make sure the reception area is kept tidy and free from clutter, e.g. sharps boxes must be stored in the storerooms
  • Fire exits must not be blocked

ROLE:


You will be expected to act as part of the practice team and as such your job will involve you supporting other members of the team from time to time.

An understanding, acceptance and adherence to strict confidentiality is expected including an ability to use your own judgement and common sense.


HEATON MOOR MEDICAL GROUP

GUIDELINES FOR RECEPTIONISTS RE VISITS

DOCTOR TO BE INFORMED IMMEDIATELY FOR FOLLOWING SYMPTOMS:

CHEST PAIN

FITTING

BREATHING DIFFICULTY
ANY OTHER SYMPTOM APPEARING URGENT??

IF A REMINDER CALL IS RECEIVED APPEARING URGENT - INFORM DOCTOR IMMEDIATELY

PLEASE TELL PATIENT THAT VISITS ARE USUALLY DONE AFTER 12 O'CLOCK, THIS SHOULD HOPEFULLY HIGHLIGHT THE URGENCY OF CALL

A LIST OF PATIENT MEDICATION AND HISTORY TO BE PRINTED FOR ALL VISITS.

HEATON MOOR MEDICAL GROUP

Heaton Moor Medical Centre

32 Heaton Moor Road

Stockport

SK4 4NX
-
Due to expansion of the Reception Team, we require two part-time Medical Receptionists at Heaton Moor Medical Centre
-
Excellent communication skills essential
-
Experience of Medical Reception not essential but would be advantageous
-
20 days paid holiday per annum pro-rata
-
NHS Pension
-
Permanent
-
EMIS Clinical System

- 20 Hours per week
-
Salary: £11.00 per hour

We require two Receptionists for the following shifts:

Role 1

Monday

Tuesday

Wednesday

Thursday
**Friday -