Medical Receptionist

6 months ago


Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

The main duties of the role would be as follows:

- Ensure an effective and efficient reception service is provided to patients and any visitors to the practice. This includes answering the phone to deal with enquiries, explain procedures and arrange new and follow up appointments and requests for home visits.
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. - Take and relay messages clearly to the appropriate person, record the date and time the message is received
- Handling and sorting specimens of laboratory specimens and test results, ringing patients who require treatment or follow up of such results. - Completing all duties whilst adhering to comprehensive Data Protection rules.

Work Remotely
- No

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £10.42 per hour

Expected hours: 20 - 37.5 per week

**Benefits**:

- Company pension
- Flexitime
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme

Application question(s):

- The practice is open between 7am - 6.30pm and we need staff who are able to arrive that early and/or stay till close. Can you do this?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


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