Receptionist Coordinator
2 months ago
Job Summary
We are seeking a highly organized and customer-focused Receptionist to join our team at Novanta. As the first point of contact for our visitors, you will be responsible for managing the reception area and ensuring a warm and welcoming experience for all.
Key Responsibilities
- Manage and maintain the reception area, including meeting rooms and academy zone.
- Meet, greet, and register all visitors, providing exceptional customer service.
- Welcome employees and ensure they sign in.
- Assist with new starter inductions.
- Efficiently manage deliveries, including couriers and post.
- Perform general administration tasks as required.
- Manage visitor passes and handle daily mail.
- Answer phone calls, emails, and in-person inquiries.
- Support social events and meetings.
- Maintain meeting rooms and social areas.
- Provide local knowledge and recommendations to visitors.
Requirements
- Proven experience in a front-of-house reception role.
- Facilities management experience is a plus.
- Self-motivated and able to multitask.
- Excellent problem-solving and communication skills.
- Proficient in Microsoft Office and willing to learn in-house systems.
What We Offer
- A competitive base salary and annual reviews.
- Private medical insurance scheme.
- Generous annual leave and bank holidays.
- Death in service scheme.
- Enhanced company pension scheme.
- A friendly and inclusive work environment.
- Employee assistance program.
- Volunteering days.
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