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Centre Clerk

3 months ago

Bristol, Bristol, United Kingdom UPS Full time

Job Description

:

Customer Service Clerk - Avonmouth - Bristol, BS11 8DT

Future You is a genuine all-rounder. Providing a warm welcome on reception, dispatching packages, or looking after the banking – nothing will faze you. If it's variety you're after, you'll love being our Customer Service Clerk in Avonmouth and helping everything here run efficiently. You'll work a 37.5 hour-week, Monday to Friday, but the Centre is open 24/7 so we'd ask you to be flexible about overtime and Saturday working.

Working hours are Monday-Friday, 12:00 - 20:00.

What you'll get:

· A competitive salary

· Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye), plus many more benefits

· Opportunities to progress – thanks to our 'promotion from within policy'

What you'll do:

· Field customer concerns and queries

· Liaise with customers, drivers and internal departments to resolve any issues

· Take phone calls and provide a friendly welcome to customers on reception

· Take on a range of general admin duties using various UPS systems

What you'll need:

· Excellent customer service and problem-solving skills

· Basic knowledge of Windows applications

· An excellent telephone manner

· The ability to work well under pressure, often to strict deadlines

· The flexibility to cope with changing duties and priorities – often at short notice

How we recruit:

UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.

A bit about a big business

Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognised and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialised transportation and logistics services. Every day, we manage the flow of goods, funds and information in more than 200 countries and territories worldwide.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.