Customer Service Executive
1 week ago
Based in Twickenham
Salary:
£19k - £24k
Full time permanent role**2 shifts - 8.30am - 5.30pm /10am - 7pm plus 1 Saturday in 3 (9am -3pm)
We are currently recruiting for a highly successful and expanding organisation based in Twickenham. Our client is looking for a confident customer services executive to join their team.
Key Responsibilities
- Telephone based customer service position
- Taking inbound calls from customers with queries about, or looking to make changes to, their motor insurance
- Outbound calls will also need to be made to customers to chase outstanding items required to complete their policy
- Provide the best customer service possible.
Person Specification
- Experience with Open GI software
- Proficient with Word and Excel
- Telephone experience of outbound and inbound calls
- Excellent communication skills, both written and oral
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