Current jobs related to Customer Services Officer - Reading, Reading - Investec

  • Bodyshop Customer Service Representative

    1 week ago

    Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Bodyshop Advisor / Customer Service Advisor RoleWe are seeking an experienced Bodyshop Advisor to join our team in Reading. As a Bodyshop Advisor / Customer Service Advisor, you will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.Key Responsibilities:Liaising with third party companies such as...

  • Bodyshop Customer Service Representative

    1 week ago

    Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Bodyshop Advisor / Customer Service Advisor RoleWe are seeking an experienced Bodyshop Advisor to join our team in Reading. As a Bodyshop Advisor / Customer Service Advisor, you will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.Key Responsibilities:Liaising with third party companies such as...

  • Bodyshop Customer Service Representative

    3 weeks ago

    Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    We are seeking an experienced Bodyshop Advisor to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Bodyshop Advisor, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key Responsibilities:Meet and greet customers, manage bookings, and maintain a courtesy car diary.Liaise with...

  • Customer Service Representative

    3 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services in the UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional manner,...

  • Customer Service Representative

    3 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services in the UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional manner,...

  • Customer Service Representative

    2 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    Job OverviewWe are seeking a highly skilled Customer Service Advisor to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional manner,...

  • Customer Service Representative

    2 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at Mobilize Financial Services in the UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at Mobilize Financial Services in the UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at Mobilize Financial Services in the UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at Mobilize Financial Services in the UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at Mobilize Financial Services in the UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at Mobilize Financial Services in the UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a highly skilled and personable Customer Service Representative to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients and suppliers.Key Responsibilities:Respond to customer and...

  • Customer Service Representative

    2 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a highly skilled and personable Customer Service Representative to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients and suppliers.Key Responsibilities:Respond to customer and...

  • Customer Service Representative

    2 weeks ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    Customer Service Advisor RoleWe are seeking a skilled Customer Service Advisor to join our Select Lease by Mobilize team in Reading. As the primary point of contact for customers and suppliers, you will be responsible for delivering exceptional service and ensuring seamless communication.Key Responsibilities:Respond to customer and supplier inquiries in a...

  • Customer Service Representative

    2 days ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    Job Opportunity at Mobilize Financial Services - UKWe are seeking a skilled Customer Service Advisor to join our Select Lease by Mobilize team in Reading.In this role, you will be the primary point of contact between customers and suppliers, ensuring seamless communication and resolving any issues that may arise.Key Responsibilities:Respond to customer and...

Customer Services Officer

3 months ago

Reading, Reading, United Kingdom Investec Full time
Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa.

Our culture gives us our edge:

we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish.

We combine a flat structure with a focus on internal mobility.

If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.


  • Job Description

Team description

Client Services is a fast-paced environment dealing with a large volume of various queries from multiple entities in accordance with our Service Level Agreement.


Description of role and key responsibilities

  • The efficient management of inbound customer account queries
  • Good written and verbal communication skills including complaint handling
  • Good time management skills/ability to multitask
  • Prioritise accordingly to work within department SLA's

Core skills and knowledge

  • To act with integrity at all times and embrace the philosophy of treating our customers fairly (compulsory)
  • Regulatory Knowledge as applicable to role (compulsory)
  • Coaching & Assessment (compulsory for Managers and Supervisors)

Technical knowledge

  • Understanding of lease and asset finance
  • AML/KYC requirements
  • Knowledge of Consumer Credit Act and other regulatory requirements

Skills and how they are applied

  • Analytical skills
  • Client focus

Negotiation and decision making

  • Ability to negotiate the best outcome and make decisions

Relationship management and communication

  • Ability to identify, build and maintain strong relationships and communicate with key interfaces
Embedded in our culture is a sense of belonging and inclusion.

This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance.

At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.


We want our people to feel empowered to be themselves in an environment that supports them, enabling them to perform in "out of the ordinary" ways.

Our culture places belonging and inclusion at its centre and our work environment is integral to this.

If you require any adjustments to support you through the recruitment process, as well as supportive and flexible working arrangements to help you succeed with us, please let our recruitment team know.