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Customer Service Representative

2 months ago


Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time
Job Overview

We are seeking a highly skilled Customer Service Advisor to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner, ensuring a high level of customer satisfaction.
  • Collaborate with internal stakeholders to resolve customer issues and concerns.
  • Maintain accurate records and reports to ensure compliance with company standards.
  • Identify and mitigate potential risks to the company, ensuring the protection of our assets and reputation.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proactive approach to customer service, with a focus on delivering exceptional results and exceeding customer expectations.

About Mobilize Financial Services - UK

Mobilize Financial Services - UK is a leading provider of financial services to the automotive industry. We are committed to delivering exceptional customer service and support, while maintaining the highest standards of integrity and professionalism.

What We Offer

We offer a comprehensive training program to support your professional development and career growth. Our team is dedicated to creating a positive and inclusive work environment, where everyone feels valued and supported.