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Customer Revenue Optimisation Specialist

3 months ago

Slough, Slough, United Kingdom Likewize Full time

Job Description:
Conversion Rate Optimisation Specialist

Location:
Slough or Crewe

Salary:
Up to £50,000 per annum

Based:
Onsite

Likewize is the fastest growing tech protection and support company in the world.

Dedicated to resolving over 250 million tech problems each year, across insurance, warranty, repairs, trade-ins, recycling and premium tech support.

We're trusted by the world's largest brands, telcos, and banks to deliver innovative solutions and exceptional services for a billion of their customers.

About the role

As a Conversion Rate Optimisation Specialist, you'll play a crucial role in enhancing our online performance. You'll collaborate with cross-functional teams to analyse data, identify opportunities, and implement strategies that drive higher conversion rates. Your expertise will directly impact our clients' success.

Responsibilities:

  • Conduct thorough analysis of website traffic, user behaviour, and conversion funnels.
  • Develop and execute A/B tests, multivariate tests, and other optimisation experiments.
  • Collaborate with UX/UI designers, developers, and content creators to improve website elements.
  • Optimise landing pages, forms, checkout processes, and callstoaction.
  • Monitor key performance indicators (KPIs) such as conversion rates, bounce rates, and revenue.
  • Provide actionable insights and recommendations based on datadriven findings.
  • Stay uptodate with industry trends and best practices in CRO.
  • Respecting the value of information by following Likewize's data protection / information security policies and procedures

Qualifications:

  • Bachelor's degree in Marketing, Business, or relevant work experience.
  • Proven experience in conversion rate optimisation (CRO) within a similar industry.
  • Proficiency in tools such as Google Analytics and Google Optimise.
  • Strong analytical skills and ability to interpret data.
  • Excellent communication and collaboration skills.
  • A passion for continuous learning and experimentation.
What do we offer?

At Likewize, we care about you and your progression

We offer:

  • A competitive salary and benefits package
  • A supportive and collaborative culture
  • A fun and dynamic work environment
  • A range of learning and development opportunities
  • Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption
  • Access to a GP at any time, with prescriptions delivered to your home or work
  • Enhanced Maternity, Paternity & Adoption
  • My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases
  • A fully paid employee assistance programme
  • Free access to the company gym
  • Free onsite car parking
Ensure Fairness & Embrace Differences

We believe in fairness - so much so that Fair is one of our core values.

To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone.

We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize.

Together we are committed to creating a work environment where differences are celebrated - and are essential to our success.