Ref - 994 - L3 Business Administrator/office

2 weeks ago


Heckmondwike, Kirklees, United Kingdom Estio Training Full time

Level 3 Business Administrator

Weekly Hours Worked: 9:00am - 4:30pm Monday to Friday

Salary £5.28 per hour to start (reviewed every 6 months)

About the company:

ADC was established in 2003 and covers all aspects of small buildings projects, refurbishments, property maintenance and site clearance. Covering all trades through a combination of employed and sub-contracted workers.

Brief job description:


BPP have an exciting new opportunity for an Office Apprentice within ADC Property, a small building, property maintenance and site clearance business.

You will provide administrative support to the company, whilst working towards your qualification.

Your duties and responsibilities in this role will consist of:

  • Answering telephone calls
  • primary.
  • Calling agents, tenants, and customers to arrange appointments
  • primary.
  • Entering and managing all work on our job management software including estimates, quotes following call outs and jobs and entering all agreed work on the current order book and maintaining this up to date.
  • Managing photographs of work and signing off jobs ensuring all notes are accurate.
  • Manage changes to the day when jobs cancel or need bringing forward (prioritising).
  • Managing problems on jobs, delays, and complaints communication with customers escalating any significant issues to the Office Administrator/Office Manager.
  • Setting tasks for colleagues and completing your tasks daily.
  • Maintaining feedback folder with positive comments and uploading them to the team chat.
  • Booking subcontractors to carry out work, entering on the job management system contacting day prior to ensure attending. Manage daily issues flag persistent issues at weekly meet.
  • Routine administration.
  • Attend weekly admin meeting and pass on relevant feedback to Office Manager and Director.
  • Assist with inputting quotations.
  • Processing card payments.
  • Maintaining the Fensa log on the current order book when doors ordered and the new boiler warranty log.
  • Ad Hoc duties.

Qualifications:

  • 5 GCSEs grades A*C/94 or equivalent (including English Language and Maths)

Skills Required:

  • Excellent interpersonal and communication skills.
  • Organisational skills and attention to detail.
  • Prioritisation understanding what is important and what can wait.
  • Ability to work well under pressure.
  • Teamwork and a proactive attitude.

Future prospects:


If you are looking for your first step towards an interesting and rewarding career this is a great opportunity for you.


Training to be provided:

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.

Using their expert knowledge, we've purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.


Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.


Key learnings from the apprenticeship include:

  • Understanding business and organisations.
  • Introduction to project management.
  • Business governance.
  • Business operations.
  • Business project based on a current business challenge.
IND123

Job Type:
Apprenticeship

Salary:
£5.28 per hour

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Heckmondwike, WF16 0AD: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you have any prior experience in a similar role?

Education:

  • GCSE or equivalent (required)

Work Location:
In person

Application deadline: 18/09/2023

Reference ID:
NAL - ADC Property - BPP

Expected start date: 30/10/2023

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