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Senior Trade and Wholesale Sales Coordinator
3 months ago
Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced Senior Trade and Wholesale Sales Coordinator to join their Business Administration team.
As Senior Trade and Wholesale Sales Coordinator you will be the proactive office-based contact for the UK Sales Managers – become the "go-to" centre of information and actions – problem solve and drive business.
In House point of contact for Trade and Wholesale business for customers colleagues and stakeholders.
Manage the business' CRM database system.
Manage the mobile showroom and static showroom bookings and merchandising appointments.
Provide sales analysis and support – area and customer level.
The Senior Trade and Wholesale Sales Coordinator will be required to regularly attend site visits to customers, wholesalers, trade shows in supporting sales and merchandising.
Senior Trade and Wholesale Sales Coordinator Specific Job Responsibilities:
- Engage with Management weekly with a report of activity and issues and set a plan for the forthcoming week.
- Manage and report on Mobile and static showroom bookings individually and analyse – this will include original work in creating bookings. Prior to those meetings provide analysis and obtain post meetings notes in detail and with action points – follow up all to conclusion.
- Training will be a key requirement for the role to be successful – plot and demand all personal needs and report on plan and requirement weekly.
- Take all sales calls incoming and proactively deal with issues handing on issues to relevant teams and coordinating responses.
- Ensure sales team is equipped with all available information and marketing materials to maximise performance level.
- Liaise with warehouse and dispatch teams to ensure effect communication and all deliveries are made on time and in full.
- Track Out of /In Stock and communicate with colleagues and stakeholders.
- Co-ordinate and plan Agents' bi-annual sales meetings.
- Key Stockist – maintain correct lists of KS levels and monitor activities and support sales activity into these customers.
- Attend customer showroom meetings (In House Wholesale and Nationals) and record minutes, distribute action points and oversee actions to completion. Clare to support development.
- Assist with all merchandising requirement and communicate to all internal staff and Agents – participate in delivery of merchandising (will require travel out of office and region)
- Promotional activity – help to plan and organise, liaising with Marketing Fulfilment and Finance Teams – analyse results and report on
CRM:
- To be a Super User of CRM system and be involved in the new ERP implementation
- Maintain and update database
- Ensure CRM company contacts and records are kept up to date
- Update customer activity/meeting notes
- Use CRM to ensure information is available and coordinated
- Pro active analysis of customer activity – communicate with managers and sales agents
Senior Trade and Wholesale Sales Coordinator General Tasks:
- To undertake any other reasonably requested task not directly referred to in the job description
- Work with and support other departments – be proactive in engagement and support their requirements
- Observe all Company Health and Safety requirements.
Senior Trade and Wholesale Sales Coordinator Relevant Skills and Experience:
Essentials:
- Ability to create, run and analyse reports
- Strong administrative and management skills
- Knowledge and use of Microsoft Office (In particular Excel Outlook Powerpoint)
- Ability to learn systems readily – Phocas Pixsell Business Central
- Attention to detail and ability to work under pressure
- Strong communication skills, ability to communicate confidently and effectively at all levels, both written and verbal, face to face and telephone calling
- Ability to plan and organise workload to meet tight deadlines
- Innovative and self-motivated
- Ability to confidently engage with all levels of personnel internally and externally
This is an office based position and comes with an excellent salary of £30K per annum DOE.
Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best at all times.
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