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Customer Service Advisor

3 months ago

London, Greater London, United Kingdom Buchanan Search Full time

The Customer Service Advisor is a full-time position dedicated to providing best in class customer service to ISN's contractor customer base, as well as assisting with internal administrative functions of the Customer Service Team.

The Customer Service Advisorserves as the driver of quality for customer inquiries and support, customer workflows, and day-to-day processes within Contractor Development.

It requires that one be a self-starter, able to work as part of a team and willing to assist with all of the day-to-dayoperations inherent to a rapidly growing organization.


Benefits:

  • Opportunity to work in one of the fastest growing industries in the UK
  • Supportive training scheme
  • Offering financial incentives to high performing individuals
  • Social, fun and supportive environment regular working social events
  • Equal, diverse and inclusive working environment
  • Clear paths for high performing individuals to progress into more senior roles
  • International opportunities available

What are they looking for in the Customer Service Advisor role:

  • 2:1 graduate
  • Great work ethic and selfmotivated individuals
  • Applicants must have excellent written and verbal communication skills
  • Sales experience is a bonus
  • Ability to work well in a fastpaced environment

The Customer Service Advisor
role involves:

  • Proactively service and support ISNetworld contractor/supplier clients
  • Conduct training on ISN products via phone, web based and facetoface meetings
  • Participate in the implementation of sales and marketing projects
  • Negotiating terms of contracts
**Buchanan Search: Buchanan Search, through rapid organic growth, is now a market leading recruitment firm and a top supplier to a number of clients including FTSE-listed firms.

Buchanan Search has Graduate and Executive Practices which operate tailored recruitment methodologies. They focus across the Sales, Recruitment, Executive Search, Business Intelligence, Consultancy, Engineering, Technology and Global Markets sectors.