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National Account Administrator

3 months ago

Gateshead, Gateshead, United Kingdom Churchill Service Solutions Full time
National Accounts Administrator - Gateshead

  • Clean environments make people happier_
We Put People First so you can Deliver Outstanding Service


We are looking for a National Accounts Administrator in our Gateshead office to support on all administration duties dedicated to our National Accounts.

At Churchill, doing right is at the heart of our values.

This is why we will provide you with all the tools, training, support and resources that you need to develop in your career.

You will deliver the highest levels of customer service to internal and external clients within the team. Are you passionate about delivering first class Customer Service? Can you demonstrate strong accuracy and the ability to work to tight deadlines and deliver against Client SLA's and internal targets? Do you have strong administration and excel skills?

You'll love being empowered to make decisions and finding your own solutions to problems.

You'll be:

  • Supporting the mobilisation of new contracts
  • Dealing with the purchasing and reconciliation of ad hoc purchasing requirements
  • Supporting the National Account Manager review, analysing and updating client billing and subcontractor spend as required
  • Updating our internal systems with all client requests, ensuring notes are updated from request to followup calls through to resolution
  • Coordinating bookings and client notification of planned works including setting up new sites with subcontractors, handling queries and raising invoices and PO's
  • Dealing with any other duties as may reasonable be expect from time to time

You'll have:

  • Analytical skills with excellent organisation and communication skills both written and verbal paying attention to detail
  • Excellent issue resolution skills, showing a "investigative" and "can do" approach and attitude to all tasks
  • Previous accounting administration experience would be an advantage
  • A flexible, punctual approach and able to prioritise workload to meet multiple deadlines daily
  • Confident, enthusiastic, and selfmotivated with ability to understand and implement processes
  • Ability to build professional, friendly, and accessible relationships with stakeholders at all levels
  • Strong understanding and previous experience of Excel


At Churchill, relationships are the glue which holds us together - you'll be someone who works collaboratively with your team and builds a strong bond with your clients.

In exchange, we'll provide an inclusive and empowering culture where you'll receive the training and development opportunities that allow you to grow and progress your career.

We understand that you may have personal commitments, which is why we offer flexible working options that suit you.

We also offer a range of company benefits that ensure that you are receiving the support that you need to do your best work.


Our Benefits:

  • A workplace pension scheme
  • Two paid volunteering days annually from beach cleans to supporting your local community. You choose.
  • More than 250 perks and hundreds of exclusive deals and discounts
  • A wide range of training programs to help your career development
  • Project Mosaic our Wellbeing, Diversity & Inclusion Committee who are leading the charge on all things WDI
  • Recognition and reward program to thank our shinning stars
  • A Wellbeing hub to support a healthy mind and body