Customer Helpline Advisor

1 week ago


Tewkesbury, Gloucestershire, United Kingdom JUICE RECRUITMENT Full time
Juice Recruitment is delighted to be supporting a leading organisation in their search for a Customer Helpline Advisor.

Day to day:

  • Responding to technical queries from appliance installers
  • Taking inbound calls and giving exceptional customer service
  • Supporting Technical Team for case reviews and certifications
  • Working on technical projects for the organisation

We Would Love to See:

  • Previous experience within the plumbing or fuel industry is essential
  • An understanding of installing appliances
  • Excellent customer service

And For You:

  • Friendly and modern working environment
  • Generous 28 days annual leave
  • Christmas shutdown
  • Free onsite parking
  • Smart casual dress

Salary:
£30,000.00 per year

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Tewkesbury, Gloucestershire: reliably commute or plan to relocate before starting work (required)

Experience:

  • Plumbing: 1 year (required)
  • Customer service: 1 year (required)

Work Location:
In person
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