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Ticket Sales Advisor
3 months ago
An exciting job opportunity has arisen at Leeds United FC for a Ticket Sales Advisor based at our stunning Elland Road Stadium.
Leeds United Football Club is an English professional football club based in the city of Leeds, West Yorkshire and play at our fabulous stadium based on Elland Road, which has been the home of Leeds United since 1919 and remains one of English football's great theatres and is 'the only place for us' ever since.
Come be part of our fabulous team as we March on Together.
Some of the main duties would include:
Selling tickets for all Leeds United fixtures, memberships, hospitality and tickets for all Club Events via the Ticket Office Call Centre and Stadium Ticket Office.
Fulfilment and distribution of away match ticketsArrange dispatch of the Ticket Office mail
General administrative duties and after sales service
Previous administration experience in a customer services environment
Basic knowledge of Microsoft Word and Excel
Must have strong communication, follow-up and team orientation.
Display flexibility with good organisational and prioritisation skills.
Can perform under pressure and operate in a fast-paced environment
Ideal behaviours we look for in team members include:
Strong interpersonal skills
Ability to use initiative and be creative
Strong customer service skills
Excellent communication skills
Ability to prioritise case load and manage time effectively
Confident and assertive
Ambition, passion and willingness to learn
Closing Date:9th April 2024
Salary:
Competitive
Hours of Work:37.5 hours per week (Mon-Fri 8:45am-5.15pm) plus alternative non match day Saturdays (9am
- 1pm). In addition, you will be required to work all home match days which will be paid as overtime.
How to Apply:
Benefits:
- Employee discount
- Free parking
- Onsite parking
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Customer service: 1 year (preferred)
Work Location:
In person
Application deadline: 09/04/2024