Customer Service Advisor

4 months ago


Elland, United Kingdom Habasit (UK) Ltd Full time

**This is a wonderful opportunity to join; one of the few global family businesses that is internationally renowned with an impeccable reputation, where opportunities are local & worldwide.**

**Purpose**

**What you will be doing**

Generating quotes

Processing sales orders

Responding to customer queries

Working with stakeholders to ensure customer satisfaction

Collaborate with other departments to ensure timely resolution of customer issues
Identify opportunities for process improvements to enhance the customer experience

**What we are looking for**
- Experience working within a customer care/service team
- Ability to learn new products
- Experience of SAP would be nice
- Proficient in microsoft, and CRM software
- Good english and maths
- An outstanding communicator both verbally and written
- Excellent telephone manner
- Accuracy, pace & attention to detail
- Willingness to learn
- Naturally helpful

**What we offer**

£24,000 pa (40 hours per week - Monday - Friday - core hours 8am - 5pm

Flexible/Hybrid working on completion of training

27 days holiday + bank holidays

Free on site parking

Life Insurance

EAP

Annual Bonus

Generous refer a friend scheme

Cycle to work

Company sick pay with service

**Salary**: £24,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Transport links
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Hybrid remote in Elland

Reference ID: Customer Service



  • Elland, Calderdale, United Kingdom Marshalls PLC Full time

    Customer Service AdvisorMarshalls PLC is seeking a highly skilled Customer Service Advisor to join our team. As a key member of our Customer Service Team, you will be responsible for managing order entry and delivery activity with focused accuracy, ensuring order detail and delivery timescales are met.Key Responsibilities:Support both our customers and...


  • Elland, Calderdale, United Kingdom Marshalls PLC Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Advisor to join our team at Marshalls PLC. As a key member of our Customer Service Team, you will play a vital role in ensuring the smooth delivery of our products to our customers.Key ResponsibilitiesManage order entry and delivery activity with focused accuracyEnsure order...

  • Technical Advisor

    3 weeks ago


    Elland, Calderdale, United Kingdom Marshalls PLC Full time

    Job Title: Technical AdvisorWe are seeking a highly skilled and experienced Technical Advisor to join our team at Marshalls PLC. As a Technical Advisor, you will be responsible for providing exceptional customer service and technical support to our customers, ensuring that they receive the best possible experience with our products and services.About the...

  • Technical Advisor

    3 weeks ago


    Elland, Calderdale, United Kingdom Marshalls PLC Full time

    Job Title: Technical AdvisorWe are seeking a highly skilled and experienced Technical Advisor to join our team at Marshalls PLC. As a Technical Advisor, you will be responsible for providing exceptional customer service and technical support to our customers, ensuring that they receive the best possible experience with our products and services.About the...

  • Customer Care Advisor

    5 months ago


    Elland, United Kingdom Interaction Recruitment Full time

    **Role**:Customer Care Advisor **Location**: Elland, West Yorkshire **Salary**:£22,500 (+ 5% yearly bonus) **Job Type**:Full time**, **Permanent. **Requirements**: 2+ years customer service experience, 2+ years’ technical experience. **Customer Care Advisor Job Role**: **Customer Care Advisor Responsibilites**: - Responding to Quote requests -...

  • Technical Advisor

    3 weeks ago


    Elland, Calderdale, United Kingdom Marshalls PLC Full time

    Job Title: Technical AdvisorWe are seeking a highly skilled and experienced Technical Advisor to join our team at Marshalls PLC. As a Technical Advisor, you will be responsible for providing exceptional customer service and technical support to our customers, ensuring that they receive the best possible experience with our natural stone products.About the...

  • Technical Advisor

    3 weeks ago


    Elland, Calderdale, United Kingdom Marshalls PLC Full time

    Job Title: Technical AdvisorWe are seeking a highly skilled and experienced Technical Advisor to join our team at Marshalls PLC. As a Technical Advisor, you will be responsible for providing exceptional customer service and technical support to our customers, ensuring that they receive the best possible experience with our natural stone products.About the...

  • Technical Advisor

    1 month ago


    Elland, Calderdale, United Kingdom Marshalls PLC Full time

    Job Title: Technical AdvisorWe are seeking a highly skilled and experienced Technical Advisor to join our team at Marshalls PLC. As a Technical Advisor, you will play a crucial role in ensuring that our customers receive the best possible experience, whether it's answering questions about our products or resolving any issues that come up.About the...

  • Technical Advisor

    1 month ago


    Elland, Calderdale, United Kingdom Marshalls PLC Full time

    Job Title: Technical AdvisorWe are seeking a highly skilled and experienced Technical Advisor to join our team at Marshalls PLC. As a Technical Advisor, you will play a crucial role in ensuring that our customers receive the best possible experience, whether it's answering questions about our products or resolving any issues that come up.About the...


  • Elland, United Kingdom Marshalls PLC Full time

    Customer Fulfilment AdvisorLocation: Elland or Mells, FromeMarshalls is a market leader in the manufacturing and supply of superior natural stone and innovative concrete hard landscaping products, supplying the construction, home improvement and landscape markets. Our Marshalls mission is ‘Creating Better Spaces’; we’ve held a Superbrand status since...


  • Elland, Calderdale, United Kingdom Calor Gas Full time

    Contact Centre Advisor£23,400 to £23,500 With Excellent BenefitsAt Calor Gas, we strive to keep our customers safe, warm, working, and informed.The Customer Experience team is seeking a skilled and proactive Contact Centre Advisor to provide exceptional customer service via phone and written correspondence.Key Responsibilities:Conduct initial risk...


  • Elland, Calderdale, United Kingdom Calor Gas Full time

    Contact Centre Advisor£23,400 to £23,500 With Excellent BenefitsAt Calor Gas, we strive to keep our customers safe, warm, working, and informed.The Customer Experience team is seeking a skilled and proactive Contact Centre Advisor to provide exceptional customer service via phone and written correspondence.Key Responsibilities:Conduct initial risk...


  • Elland, Calderdale, United Kingdom Calor Gas Full time

    Contact Centre Advisor£23,400 to £23,500 With Excellent BenefitsAt Calor Gas, we strive to keep our customers safe, warm, working, and informed.The Customer Experience team is seeking a skilled and proactive Contact Centre Advisor to provide exceptional customer service via phone and written correspondence.Key Responsibilities:Conduct initial risk...


  • Elland, Calderdale, United Kingdom Calor Gas Full time

    Contact Centre Advisor£23,400 to £23,500 With Excellent BenefitsAt Calor Gas, we strive to keep our customers safe, warm, working, and informed.The Customer Experience team is seeking a skilled and proactive Contact Centre Advisor to provide exceptional customer service via phone and written correspondence.Key Responsibilities:Conduct initial risk...

  • Customer Care Advisor

    5 months ago


    Elland, United Kingdom Habasit AG Full time

    **Job Title**:Customer Care Advisor - ** Country**:UK - **Location**:Elland - **Department**:Customer care - **Job type**:100% - ** Employment type**:Permanent **Das ist Ihre Rolle bei uns** **Das sind Ihre Aufgaben** - Responding to Quote requests - Processing Sales Orders - Responding to sales and customer service enquiries - Investigating Customer...


  • Elland, Calderdale, United Kingdom JLA Group Full time

    OverviewWe are seeking a skilled Customer Help Desk Advisor to join our team at JLA Group.This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and technical support to our clients.As a Customer Help Desk Advisor, you will be responsible for handling customer queries, logging jobs, and booking engineer...


  • Elland, United Kingdom NFU Mutual Agency Full time

    **The Role**: **Insurance Customer Advisor - Full Time** **Elland Agency** NFU Mutual, a leading general insurer and financial services company, has a fantastic reputation for serving the local community. Within our business, we deliver NFU Mutual’s outstanding products, and support individual and business clients in the surrounding areas. Working from...


  • Elland, Calderdale, United Kingdom Marshalls PLC Full time

    Customer Fulfillment AdvisorAt Marshalls PLC, we're seeking a highly skilled Customer Fulfillment Advisor to join our vibrant and busy Customer Service Team. As a key member of our team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Manage order entry and delivery activity with precision and...


  • Elland, Calderdale, United Kingdom Marshalls PLC Full time

    Customer Fulfillment AdvisorAt Marshalls PLC, we're seeking a highly skilled Customer Fulfillment Advisor to join our vibrant and busy Customer Service Team. As a key member of our team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Manage order entry and delivery activity with precision and...


  • Elland, Calderdale, United Kingdom Marshalls PLC Full time

    Customer Fulfillment AdvisorAt Marshalls PLC, we're seeking a highly skilled Customer Fulfillment Advisor to join our vibrant and busy Customer Service Team. As a key member of our team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Manage order entry and delivery activity with precision and...