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Global IT Support Manager/IT Support Manager
3 months ago
This is a newly created role within the business and I'm looking for a seasoned IT Manager to come in and lead a talented team, taking the reigns on their daily workloads, but also managing their potential growth and progression.
Their products and applications are truly enterprise-scale and their users 100+ countries.My client develop enterprise-scale software for a global customer base that makes a real difference to peoples' lives.
You won't be working under the pressures that come hand-in-hand with an online betting or financial series firm, for instance, but you'll still be part of a forward-thinking environment which continually invests in technology.
I'm looking for an IT Manager who knows exactly how to motivate, inspire and get the very best out of their people.
This is a brand new role created in line with business growth.The remit of this role is largely leadership and strategy focused - although we need someone who understands the technology under their remit; so you'll ideally come from a Systems Engineering background yourself and can speak the same language as the techies who work in your team.
Your 2nd Line Engineers are supporting all flavours of Linux, Windows, PC, Mac, Networking (Palo Alto), Configuration Management, Microsoft Teams and Voice.
Your team are responsible for product-based support for various market leading enterprise applications that are utilised globally Your team consists of 9 incredibly talented and capable Engineers (spanning the US and EMEA regions) and they handle all 2nd Line Support issues across the business.
As a business they are certainly not standing still when it comes to Tech and are leveraging cloud for AI - undergoing a lot of containerisation across the business and there's a huge tech refresh within their data centres.
They're a highly stable and respected firm and have been around since the 60's so are incredibly stable There's a lot happening and the Director of Tech mentioned "It couldn't be a more exciting time to join" Retention is great here - people simply do not want to leave.
There's a huge emphasis on career progression at this firm and they're a huge believer in promoting from within and getting the very best out of their staff.
It's a really interactive culture, with bi-weekly coffee meetings, lots of daily chat on Teams and people in and out the office.
When you are in it's a modern and spacious office with lots of facilities, handily located in the centre of Sheffield.
We'd like you onsite 3 days per week and you can work the other 2 from home.You'll also get given the opportunity to travel to other offices a couple of times a year - USA and beyond.
In return you'll receive up to GBP60k base with wider benefits with the luxury of flexible working hours and hybrid working.
This isn't one to be missed Call me or email your profile to (see below) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK.
Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world.For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
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