Global Cash Operations Director
18 hours ago
Job Summary:
The Global Cash Operations Lead will be responsible for leading a team across multiple countries, accountable for the effective end-to-end monitoring of the bank and credit card merchant processes, and the team responsible for controlling accesses to the bank and credit card merchant accounts.
Key Responsibilities:
- Team Leadership: Lead a team of cash operations professionals, providing guidance and support to ensure the effective execution of cash operations processes.
- Process Monitoring: Monitor the clearing of open items with relevant teams, ensuring timely and accurate processing of cash transactions.
- Resource Management: Ensure the cash operations team is resourced and trained to deliver the cash operations model, including identifying and addressing skill gaps.
- Liaison with Group Treasury: Act as the key liaison with Group Treasury, ensuring alignment on cash operations policies and procedures.
- Bank and Credit Card Merchant Transitions: Lead on all aspects of bank and credit card merchant transitions in and out of the model, ensuring seamless execution.
- Auto Matching Rates: Drive improvements in auto matching rates across all ERPs, ensuring efficient and accurate processing of cash transactions.
- Direct Debit Arrangements: Monitor direct debit arrangements to ensure this payment method is only used as appropriate, minimizing risks and ensuring compliance.
- Bank Reconciliations: Prepare monthly bank reconciliations, ensuring all bank reconciliations are prepared in accordance with reporting deadlines, with clear action plans assigned to all aged open items.
- Cash Operations Improvements: Lead on improvements in the cash operations, across technology, processes, and policies, ensuring the function is fit for purpose with sound process and controls.
- Acquisitions and Disposals: Advise Informa on all banking related matters regarding acquisitions and disposals, ensuring alignment with Group Treasury policies.
- Business Stakeholder Partnerships: Partner with key business stakeholders to ensure requirements are met for transitions, projects, and BAU operations, ensuring seamless execution.
- Team Development: Build and develop an efficient and effective team, recruit and retain the best people for the job against the competency framework, and actively plan for succession to develop and replace individuals effectively.
- Standard Operating Procedures: Maintain clear standard operating procedures (SOPs) and desk top procedures (DTPs), ensuring they are kept up to date during periods of change.
Qualifications and Experience:
We are looking for someone with extensive experience working within Cash Management, including strong functional knowledge of bank and credit card merchant processes as well as bank reconciliations. A Chartered Accountancy qualification is highly desirable.
In addition to this, we are looking for a strong people leader with the ability to successfully lead a global team and build a Cash Operations centre of excellence from scratch.
This role can be based in either London or Colchester with travel to our Colchester office at least once a week.
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